HR Shared Service Administrator

4 weeks ago

Spalding, United Kingdom Fowler Welch Full time
Job Description

Due to internal promotion, we are now seeking a HR Shared Services Admin to join our HR Shared Services team at our Spalding site. This is initially a fixed term contract up until September 2024, however there is an opportunity for the role to become permanent.  

As HR Shared Service Admin you will provide a comprehensive and accurate administrative support service covering the employee lifecycle process in a timely manner and in accordance with employment legislation and Company policy and procedures using the SAP OneHR System and Smart Recruiter System.

This is a full time, fixed term (until September 2024) position working Monday to Friday 8.30am to 5.30pm offering a competitive salary and package with the opportunity to work for a forward thinking market leader.

Job responsibilities of HR Shared Service Admin include:

  • Act as first point of contact across the business for all HR Shared Service administration queries.
  • Administer the HR Admin in-box ensuring tasks are completed to a high standard and queries are resolved within agreed timescales, KPI’s and customer satisfaction.
  • Using the SAP OneHR System, undertake all required administrative tasks associated with the employee lifecycle, including but not exhaustive new starters and on boarding, leavers and change of terms.
  • Dealing with all SAP OneHR System pings associated with the employee life cycle in an accurate and timely manner and dealing with any queries, where appropriate and required aligned to Service Level Agreements.
  • Utilising the relevant systems such as SAP OneHR + Smart Recruiter, produce all HR documentation in accordance with agreed timescales, including but not exhaustive contracts of employment and new starter packs, leavers, change of terms, probation outcomes, employee incentive schemes and any other documentation as required.
  • Using the SAP OneHR system, ensure all employee records are updated and maintained accurately within required timescales and comply with all GDPR and Company specific requirements to help support the delivery of an accurate and timely payroll administration service for all weekly and monthly payrolls.
  • Maintain and continue to help develop the HR Shared Service Administration team process guides.
  • To work collaboratively with the HR team to make sure a professional, effective and efficient service is given to all key stakeholders across the business in line with KPI’s + Service Level Agreements.
  • Notify the HR Shared Service Manager of any anomalies outside of company policy and procedure.
  • Undertake general ad-hoc administrative duties, as required and as directed by the HR Shared Service Manager.
  • Support, facilitate and /or co-ordinate any continuous improvement initiatives and projects as and when required including the support of internal and external audits when needed and action any improvements if required.
  • This list is not exhaustive, and the job holder may be required to undertake other duties.

Qualifications

To apply for the role of HR Shares Services Admin, you will possess the following skills, experiences and qualifications:

  • Educated to GCSE standard and have at least Maths and English at Grade c or above, or equivalent.
  • Competent level of using Microsoft office suite of products mainly Word, Excel, and Outlook.
  • Experience of working within a time-critical pressurised environment.
  • Highly organised with ability to prioritise and multi-task high volume of daily work requests.
  • Knowledge and understanding of providing a high-quality administration service.
  • Knowledge and understanding of the requirement for confidentiality and Integrity.
  • Level 2 NVQ Certificate in Customer Service / Business Administration would be beneficial
  • Experience of undertaking administrative tasks associated with the employee lifecycle.
  • Experience of working within a HR environment including a basic understanding of HR and Payroll systems and processes.
  • Knowledge of working within the logistics and/or FMCG sector or Manufacturing.
  • Continuous improvement ways of working mind-set and approach.
  • Previous experience of using SAP HR System and Smart Recruiter System would be benefited.


Additional Information

As part of our drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

  • Annual Leave
  • Pension scheme – we want colleagues to enjoy a comfortable retirements so we offer a great contribution
  • Life Assurance -  x3 your annual salary
  • Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
  • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
  • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
  • Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

 

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