Production Manager

2 months ago

Derby, United Kingdom EVO Full time

We are seeking a proactive and talented Production Manager to join our dynamic team. Your role will be vital in effectively managing the process from prospect to implementation, and ensuring every aspect is covered, distributed and managed accordingly.

DUTIES AND RESPONSIBILITIES:

  1. To deliver an outstanding customer experience (Internal and external)
  2. Create a project plan and schedule that lists each task in the production schedule, taking full accountability for the task and the task's due date.
  3. Effectively interpret customer product briefs and requirements, identifying the specifications required and determining the most effective method of production as well as identifying appropriate internal solutions to be implemented.
  4. Planning the production schedule and activity for timely, on budget and safe production of quality products
  5. Quality assurance and standards.  
  6. Cross training the team and ensuring continuous production across the production department.
  7. Obtain and share knowledge on all machinery within the department, from artwork access to finishing, and the entire process(es) involved on both print and embroidery and any other techniques deployed.
  8. Asset management and maintenance, including full asset register and maintenance schedule and service agreements.
  9. Health and Safety for the department and people.
  10. Evaluation and continuous improvement of the production team
  11. Motivate, support, develop and cross train the production team.
  12. Arrange pre-production swatches and samples with the customer and raising SORD/PORD to reflect.
  13. Ownership of production supply chain, any invoice queries, and ensuring available stock management to commit to continuous production and minimise machine down time.
  14. To manage and maintain customer artwork files in a shared accessible facility (where applicable and with admin manager)
  15. Proactively manage artwork requests with in-house digitiser, logo visuals and conversion ensuring signed off completed artwork and DST file is stored in central file, appropriately dated and saved for generic extraction when required (With Admin manager and studio).
  16. Always ensure professional and effective conduct and customer (internal & external) management.
  17. Use internal and external software systems that benefit Complete but more importantly the customer.
  18. Oversee and continually improve the effective production, liaising with Sales, internal departments, the Customer and IT to ensure accounts are implemented in accordance with agreed processes. 

 

PERSON SPECIFICATION

KNOWLEDGE (Essential):

  • Workwear production  processes
  • MS Office proficient – specifically Outlook, Word and Excel
  • Computer based sales and order process management tools
  • Effective implementation processes

SKILLS (Essential):

  • Production related problem solving
  • Technical and analytical skills
  • Manufacturing proficiency
  • Excellent communication skills
  • Leadership
  • Attentive time management skills
  • Excellent attention to detail

EXPERIENCE (Essential):

  • Experience of supervising change
  • Customer liaison experience
  • Production management
  • Quality control & H & S
  • Supplier liaison

QUALITIES (Essential):

  • Effective team player
  • Adaptable
  • Commercial awareness
  • Customer and quality focused
  • Personable
  • Self-motivated and flexible
  • Ability to work under pressure and meet numerous deadlines.
  • Professional and assertive

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