Retail Team Leader

3 weeks ago

Huddersfield, United Kingdom Travelex Full time

Bureau Manager – ASDA Travel Money, Huddersfield

Job Type: Permanent, Full Time

Hours per week :37.5 hours

Salary: £26,812.50 per annum +On Target Earnings up to 7.5% of base salary

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits: 

A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests. 

Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.

A wide range of employee discounts provided by Bravo Benefit

Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime

25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days

Opportunity to earn a monthly bonus on top of base salary for hitting targets

Pension with a great Pension Provider – Scottish Widows. 

Current Job Not Taking You Places? 

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you see yourself as a natural leader who can galvanise people and showcase best practice but also mentor from behind the scenes to orchestrate a dynamic and efficient team, we want you as our next Bureau Manager.

As an integral part of ASDA Travel Money, you will be placed on-site in one of our bustling Bureaus situated within an ASDA retail store. Thousands of customers will step foot through the door each day, with many looking for help and guidance on all aspects of foreign exchange. We want to not only be the preferred provider of foreign exchange, but we also want to lay down a marker when it comes to being at the forefront in delivering detailed and concise advice paired with an exceptional customer and buying experience. This is where we need people like you to join the business and help us achieve our vision.

What will you be doing?

Managing a team of Travel Service Partners ensuring each member of the team strives to deliver the best possible customer experience to every customer who transacts with ASDA Travel Money

Nurturing and mentoring the team to maintainhigh levels of customer service and enable Travel Service Partners to perform to the best of their ability with the best training available

Focusing and reviewing customer feedback, service levels and the ability of the Travel Service Partners to implement processes and solutions that improve outputs and achieve objectives

Engaging with customers to process all foreign exchange transactions accurately and efficiently

Delivering on key performance goals both procedural, operational and customer focused

Utilising your keen eye for detail to process daily online FX request and deliveries

Implementing and driving best legal practice and regulatory standards whilst adhering to Travelex compliance procedures to ensure operational compliance and efficiency

What do I need to have?

A passion for leading - You’ll know what it takes to galvanise and lead dynamic and diverse teams to deliver on targets and business objectives, putting in place effective processes and procedures to achieve your goals.

Great communicator and motivator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs. We know people perform better when they feel valued and heard.

Great customer service matters to you – You know what good service looks like, you understand the ramification of delivering bad service and a poor customer experience, so you make it your goal to deliver exemplary service in every interaction.

Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

• Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.

• Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test that you’ll need to complete.

• Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Area Manager face-to-face and have the opportunity to see what the working environment looks like. The Area Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.

• Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as a candidate who has dedicated your time to meet with us.Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through the process.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Team Leader

    5 months ago

    Huddersfield, United Kingdom Card Factory Full time

    Job Introduction **Location: huddersfield kingsgate** **Contracted Hours Available: 6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Retail Team Leader

    6 months ago

    Huddersfield, United Kingdom Travelex Full time

    Bureau Manager - ASDA Travel Money, Huddersfield - Job Type: Permanent, Full Time- Hours per week: 37.5 hours- Salary: £25,837.50 per annum- Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.- Benefits: - 25 days...

  • Team Leader

    6 months ago

    Huddersfield, United Kingdom Home Bargains Full time

    Job Introduction Home Bargains' Team Leaders support their store team to provide an excellent retail experience for our customers and deliver on store performance targets. Team Leaders are required to successfully complete the Store Management Induction within the first 6 weeks of starting. This is a comprehensive 6 week programme which is completed via...

  • Team Leader/supervisor

    6 months ago

    Huddersfield, United Kingdom The Bagel Factory Full time

    **Team Leader needed in Huddersfield** **Come on Board!** We are one of the leading bagel retailers in the UK, serving super-fresh bagels, tasty snacks, sweet treats, chilled drinks and bean to cup coffees. We are looking for an experienced, passionate, friendly, enthusiastic and self-motivated Team Leader to assist the shop manager in the day to day...

  • Retail Advisor

    1 week ago

    Huddersfield, United Kingdom EE Retail Full time

    Long DescriptionIt’s time to look to the future.We want our people to see their potential at work. That’s why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don’t need to have the skills right now – before you know it, you’ll be part of the team, wowing customers with your people skills, hitting targets and...

  • Retail Advisor

    1 week ago

    Huddersfield, United Kingdom EE Retail Full time

    Long DescriptionIt’s time to look to the future.We want our people to see their potential at work. That’s why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don’t need to have the skills right now – before you know it, you’ll be part of the team, wowing customers with your people skills, hitting targets and...

  • Retail Supervisor

    6 months ago

    Huddersfield, United Kingdom James Retail Ltd Full time

    Can you provide first class customer service and work well in a team? If so, we'd love to hear from you. If you can rise to the challenge, we offer a great rewards package - get in touch today for an informal chat. This is a great opportunity to be part of a fantastic team at our community convenience store in Huddersfield Bus Station, Some of your key...

  • Kitchen Team Leader

    3 months ago

    Huddersfield, United Kingdom Stonegate Group Full time

    Location- Crown Hotel Kitchen Team Leader Are you a Kitchen Team Leader looking for a new challenge, or an experienced Kitchen Team Member who is ready to take the next step. As a Kitchen Team Leader you will play a pivotal role in our business success whilst developing the skills to become a Kitchen Manager of the future. As a Kitchen Team...

  • Claims Team Leader

    6 months ago

    Huddersfield, United Kingdom FMG Full time

    **_Are you an experienced team leader looking for a new challenge?_** **_ Do you have experience in the motor insurance industry?_** **_ Do you want to join a growing organisation who will invest in your career development?_** Due to continued growth, we’re seeking ambitious and experienced team leaders, to help drive our diverse teams to success. As...

  • Team Leader

    6 months ago

    Huddersfield, United Kingdom Cygnet Full time

    Join Us as a Compassionate **Team Leader **at Cygnet Gledholt We are delighted to present an exceptional opportunity for you to join our team as a Team Leader at Cygnet Gledholt. Are you ready to take on a role where you can truly make a difference in the lives of others? **About Cygnet Gledholt**: Gledholt is an enhanced community residential service...

  • Hot Box Team Leader

    6 months ago

    Huddersfield, United Kingdom M Group Services Full time

    Morrison Water Services is currently looking to recruit Reinstatement Team Leader to work on our Yorkshire Water WSP contract in Deighton. As the Hot Box Team Leader you will be part of our Backfill and Reinstatement Team who are responsible for supporting the Repair and Maintenance Team in the Backfill and Reinstatement activities and Proactive works which...

  • Retail Sales Professional Outside London 7

    4 weeks ago

    Huddersfield, Kirklees, United Kingdom EE Retail Full time

    Key Aspects of the Role:As a Retail Sales Professional, you will be the face of EE, responsible for delivering exceptional customer experiences and driving sales.Key Responsibilities:Engage with customers to understand their needs and provide tailored solutions.Process sales transactions and handle customer queries.Work collaboratively with the team to...

  • Claims Notification Team Leader

    6 months ago

    Huddersfield, United Kingdom FMG Full time

    **Location: Huddersfield** **Salary: £25,733-£32,130 depending on experience** **Contract: Full-time, Permanent** Are you an experienced team leader looking for a new challenge? Do you have experience in the motor insurance industry? Do you want to join a growing organisation who will invest in your career development? Due to continued growth, we’re...

  • Claims Notification Team Leader

    6 months ago

    Huddersfield, United Kingdom FMG Full time

    **Location**:Huddersfield with hybrid working after successful completion of probation period **Duration**:Fixed term maternity cover for 12 months Are you an experienced team leader looking for a new challenge? Do you have experience in the motor insurance industry? Do you want to join a growing organisation who will invest in your career...

  • EE Retail Advisor Outside LDN 7

    1 month ago

    Huddersfield, United Kingdom EE Retail Full time

    Working Hours: 20 Location: Huddersfield Salary: £12.34 p/h plus 20% on target commissionEveryone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.If you’re a...

  • Hospitality Team Leader

    3 weeks ago

    Huddersfield, Kirklees, United Kingdom Stonegate Group Full time

    Job OverviewWe are seeking an experienced and passionate Hospitality Team Leader to join our team at Crown Hotel in Huddersfield.The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a passion for delivering exceptional guest experiences.About the RoleThis is a fantastic opportunity to lead a talented team of...

  • Team Leader

    6 months ago

    Huddersfield, United Kingdom Buy It Direct Full time

    Job Advert **Role**:Team Leader **Location**: Elland **Hours**: Monday to Friday, 9:30 am to 6.00 pm **Salary**: £27,000 Areera part of the Buy It Direct Group, is a leading screen recycling facility. Due to the rapid growth within the business, we are looking for an experienced Yard Team Leader to join our operations team. Located near Huddersfield,...

  • EE Retail Advisor Outside LDN 7

    4 weeks ago

    Huddersfield, United Kingdom EE Retail Full time

    Working Hours: 20Location: Huddersfield Salary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.  If...

  • EE Retail Advisor Outside LDN 7

    1 month ago

    Huddersfield, United Kingdom EE Retail Full time

    Working Hours: 20Location: Huddersfield Salary: £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.  If...

  • Front of House Team Leader

    6 months ago

    Huddersfield, United Kingdom Slug And Lettuce Full time

    **Location: Slug And Lettuce Huddersfield** We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience. **Can you** - _Support, coach and mentor your team_ - _Support the management team and work together to create and deliver your vision_ - _Ensure standards and...