Senior Digital Business Analyst

3 months ago

Preston, United Kingdom Coventry City Council Full time

What is the job role?

This is a new role, created to support the delivery of our Coventry Connects and Digital Workplace programmes of work. Our One Coventry Values underpin both programmes with the aim of delivering better, cheaper services to customers (Coventry Connects) and within the Council (Digital Workplace) through the re-design of services around the capabilities the internet and digital technology provides. 

Reporting to the Digital Delivery Manager, the post holder will manage a team of 4 Digital Business Analysts supporting the delivery of both programmes.

You will lead the business analysis work across the programmes and be seen as a go-to professional in the Digital Delivery Team. 

The role will require you to work flexibly with a minimum of 40% of your time on site in Coventry.

Who are we looking for?

Holding the British Computer Society International Diploma in Business Analysis or an equivalent qualification in business analysis, your experience will ideally have been gained from working in large, multi-disciplined, complex organisations.

You will have significant experience working in a Digital Business Analysis environment with an understanding of how effective digital developments add value to an organisation and the importance of user centred design.

You will be able to build and maintain critical working relationships and use your excellent communication skills with a wide range of stakeholders at all levels across the Council and with our partners, demonstrating customer awareness and customer care throughout.

You have experience in developing and managing staff, setting priorities, monitoring and applying standards of performance and aligning working practices and behaviours to model the organisational values.

We value and respect the diversity of our team and aim to recruit a workforce which reflects our diverse communities. Our workforce data shows that women are under-represented in our team and encourage applicants from this background to apply. This does not prevent individuals with other protected characteristics as set out within the Equality Act from applying for this post.

If you need help or support to complete your application, please visit our to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 10 July . These will be held at onsite in Coventry.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

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