Premier Broker

JCB is a truly world class, family owned business. We are proud of our achievements and recognise that future growth and success is shaped by the ambition of the JCB team. If you are looking for a career with a business where people really count, look no further than JCB.

Owned by JCB Excavators, JCB Insurance is a Top 100 independent General Insurance Broker focussed, as you might expect, on clients in the Construction Industry.

Based near JCB World Headquarters in Rocester, Staffordshire, JCB Insurance is a team of friendly insurance experts who work hard to provide their clients with insurance solutions tailored to their businesses at the right price. All backed up by exceptional customer service.

Overview of the role:

This role is quite unique in Insurance Broking in that the individual will ‘own’ the entire relationship with each of their allocated clients. This makes for a varied and dynamic role.

Traditionally this responsibility is split between an Account Executive, an Account Handler and maybe even a Claims Handler but at JCB Insurance we like to do things a little differently.

The primary focus of the role is to nurture and retain the full portfolio of clients by providing high quality service during the year as well as preparing a competitive annual renewal proposal.

Main Responsibilities of the Role:

Client Servicing including :

Mid-Term Adjustments ie Additions, Deletions, AmendmentsClaims Handling including claim reporting, repudiation challenges, claims negotiationSub-Contractor/Hire insurance checkingContract Checking – typically JCT/CDM/Collateral WarrantiesMid-term review / Pre-renewal / renewal meetings with customers at their premisesRenewal BrokingRenewal Report Writing

About You:

Ideally you will have at least 3 years’ experience in Commercial Insurance, preferably with a Broker. Cert CII would be preferred although not essential.

You will possess excellent interpersonal and broking skills and the ability to quickly build rapport with customers.

You will be able to understand a customer’s business and assess their attitude to risk, then collect all of the relevant information to enable us to put together a renewal proposition that fits their needs as closely and competitively as possible.

You should have a passion for customer service and the ability to work both independently and as part of a Team.

You will need a keen eye for accuracy and detail, even when under pressure.

You should be skilled in MS Office applications (Word, Excel) Knowledge of Open GI would an advantage but certainly not essential.

Candidates should be able to demonstrate a high level of commitment, flexibility and enthusiasm and well as a sense of urgency and drive to achieve their personal objectives as well as the overall company’s goals.

Rewards you deserve:

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

JCB: Building a Brighter Future

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our recruitment team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@, and a member of the team will be on touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies. 

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