Epic Principal Trainer and eLearning Lead

3 weeks ago


London, United Kingdom Great Ormond Street Hospital for Children NHS Foundation Trust Full time

Job summary

Principal Trainer Epic Thrive Project - 18 month fixed term contract

We are looking for an experienced Epic Principal Trainer to lead a significant piece of work that will transform the way we deliver induction training for our new staff.

Great Ormond Street Hospital is undertaking a significant Programme of work with the aim of supporting our staff to be happy and efficient users of our Epic EPR. The postholder will use their knowledge and experience of Epic training delivery to play a significant part in one of the projects by leading the transformation of our induction training and converting our current lesson plans into e-learning, with the support of a small team of e-learning producers.

Since the pandemic most of our induction training is delivered virtually and we know that this has not always been the most effective way to teach and new members of staff do not always begin their roles with the Epic skills necessary to be effective and efficient. The aim of this project is to transform the way we train new starters by using e-learning that is delivered in a classroom with 'at the elbow' help from a trainer, followed up by a 1:1 session with a trainer a few weeks later in their place of work.

Main duties of the job

The duties of the role will include:

Hold overall responsibility for the creation of e-learnings and exercise booklets to support the updating and redesign of Epic induction training to new starters.

Participate in Thrive Efficiency Sprints with our users to support updated or new workflow design, training system build and curriculum.

To work with the Senior Trainer and Credential Trainers to ensure MST (our training system), our training curriculum and course materials are up to date and applicable to current staff group workflows.

Work closely with Application Teams, our Connect partners at The Royal Marsden Hospital and our EPR Supplier Epic.

Report on key milestones and related benefits to Project Manager and Programme Board

If you are an experience Epic Principal Trainer we would love to hear from you.

About us

Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world-class care to children and young people with rare, complex and difficult-to-treat conditions.

Together with our research partner, the UCL Great Ormond Street Institute of Child Health, we form the UK's only academic Biomedical Research Centre specialising in paediatrics.

Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site.

We believe our people are the head, the heart, the hands and the face of GOSH. Being part of our team is incredibly rewarding and you will be doing something extraordinary to the lives of the children and young people we care for.

GOSH is a challenging, complex and inspiring place to work. Each and every day our people come together to support each other to deliver excellent patient care, often working to help our patients and their families navigate through demanding processes and difficult decisions.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Person Specification

Our always values

Essential

GOSH Values Knowledge and understanding of diverse backgrounds and perspectives Understanding of Diversity and Inclusion challenges in the workplace. Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace

Experience/Knowledge

Essential

Configuration accreditation and experience as a Principal Trainer for at least one Epic application Knowledge of a specific clinical subject area relating to an EPR Experience of working in a team - display team values, positive, willing, and cooperative. Proven experience in supporting the use of technology in teaching and learning Experience of providing education or learning within NHS or healthcare setting Experience of developing Epic training material. Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment. Experience working with different media and file formats including video

Desirable

Producing eLearning materials and associated support services . Experience in leading a small team of staff, be able to motivate and support to meet deadlines Understanding of information governance. Experience of supporting change management Experience of using design software Experience leading in the development process of eLearning from planning to release.

Skills/Abilities

Essential

Excellent organisational and planning skills Attentive to details and able to accurately and appropriately record data Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, articulate storyline/articulate 360 (or similar) Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions The ability to maintain a professional approach and demonstrate excellent interpersonal skills at all times (organisational and communication) Ability to impart knowledge and/or present to others in a clear and concise manner. Able to cope with unpredictable and intense situations Able to work collaboratively with own team members as well as those in other application teams Ability to take a creative approach to resolving a learning design challenge. Ability to learn new tools and software to meet the requirements of the job.

Desirable

Good analytical and project management skills

Academic / Professional qualifications / training

Essential

Educated to degree level or equivalent experience Certification in at least one Epic application

Desirable

Certification of Education or other relevant training qualification Training certificate or equivalent in digital learning design and authoring tools

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