Ward Clerk

Job summary

Band 2 - Ward Clerk

To undertake various clerical and administrative duties to facilitate the smooth running of the dialysis unit.

Help the nurses with admin duties and deal with the following:- Managing patient records for clinical review appointments including:- answering incoming calls and either dealing with enquiries or diverting calls- booking patient transport for outpatient appointments and treatment3. To be able to use the EPR system to book appointments, enter demographics, admit and discharge patients4. To prepare notes, and other relevant documentation for transfer with the patient to the wardsas required, tracking using EPR5. To support nursing and medical staff as To ensure the ward areas is kept well stocked with stationary, and photocopying as required

The Job holder is expected to safeguard the confidentiality, integrity and availability of data, and ensure that Trust policies and statutory regulations are followed.

Main duties of the job

on a daily basis with nurse in charge2. To deal with the following:-Manage patients records on the ward.- answering incoming calls and either dealing with enquiries or diverting calls- booking patient transport for outpatient appointments and treatment3. To be able to use the EPR system to book appointments, enter demographics, admit anddischarge patients4. To prepare notes, and other relevant documentation for transfer with the patient to the Hospitalas required, tracking using EPR5. To support nursing and medical staff as To ensure the ward areas is kept well stocked with stationary, and photocopying as required7. Liaise with the facilities department on behalf of staff, logging maintenance requests.

Booking subsequent appointment and clinics on EPR.

Adding new patients to the system on EPR and CV5.

Admission and discharge of patients on a daily basis for each dialysis sessions.

Develop and maintain efficient and effective communication with the renal departments and external agencies to contribute to the smooth running of renal services.

Booking interpreter as required.

Filing reports in and general maintenance of notes.

To take responsibility for own personal development.

About us

The post holder has a responsibility to comply with the Data Protection Act 1998 and Code of Practice on Confidentiality and Data Protection. Any matters of a confidential nature, including information relating to the diagnosis and treatment of patients, individual staff records and details of contract prices and terms, must under no circumstances be divulged to any unauthorised person or persons. Breaches of confidence will result in disciplinary action which may result in dismissal. Regardless of any disciplinary action taken, a breach of confidence may also result in a civil action for damages.

Working to the Behavioural Trust Values and CARE values at all Times.

Job description

Job responsibilities

For further information on the job role,please refer to the Job description and person specification attached.

Person Specification

Education/Qualification/Training

Essential

Good general standard of education to include Maths and English Good Word processing skills

Experience

Essential

Previous administrative experience in an unsupervised capacity

Desirable

Previous experience in a hospital setting an advantage

Professional Skills

Essential

Keyboard skills an advantage

Other requirements

Essential

Ability to communicate with staff at all levels. A flexible attitude to working practices

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