Business Change Analyst

3 months ago

Worthing, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

Job summary

The post holder will have particular responsibility for facilitating the eDMS IT change activities, including process mapping of current work processes and clinical and managerial decision making about future processes, including role re-design and related organisational changes to maximise the benefits from IT solutions

Main duties of the job

Main Duties and Responsibilities Focal point for business process changes Process mapping, process re-engineering and role re-design People change management

Please see attached Job Description for a detailed description of these duties

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programmefor staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex

Job description

Job responsibilities

Focal point for business process changes

To communicate the approach being followed to all stakeholders within the organisation Research and provide local knowledge of the processes requiring change Ensure that clinical, non clinical users and manangment team identify required business & organisational outcomes Ensure alignment of change activities with locally agreed aims, objectives and benefits Identify change management risks and issues to relevant parties

Process mapping, process re-engineering and role re-design

To facilitate through mapping of current As Is and future To Be work processes by the teams involved for successful planning for each new system deployment, upgrade or enhancement to meet identifiable quality standards including governance controls Challenge process mapping that is departmentally or organisationally limited so that opportunities for pathway based re-design or streamlining are not missed Identify, baseline, and forecast benefit opportunities that future processes will enable Connect relevant service modernisation, workforce re-design and organisational development projects and initiatives within the deployment Influence and negotiate new ways of working across the Trust by creating and presenting PowerPoint presentations where required

People change management

To promote a climate of optimism and confidence in improving services by working with staff including administrative & clerical staff, clinicians and managers accountable for service delivery Highlight where role re-design issues arise from process mapping so that they are appropriately addressed by relevant professional support Support organisational leaders to define organisation re-design workforce management, job design, organisation structure and policies & procedures and desired cultural changes Develop strong working relationships and networks with stakeholders Promote and develop staff ownership of changed work processes and systems Person Specification

Experience and Qualifications

Essential

Degree level (ideally involving change management or organisational Behaviour) or equivalent experience Knowledge of the NHS services locally and service modernisation issues Service modernisation, process re-design, organisational development and/or change management programme

Desirable

Knowledge of clinical terminology Full Driving licence and access to vehicle

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues

EDI

Essential

Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues

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