Assistant General Manager

1 month ago

Croydon, United Kingdom BOXPARK - Croydon Full time

The Company: 

For 13 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof. Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? No where

In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon, Wembley and in April 2024 we opened Liverpool.  

We are growing quickly with three new sites planned for Bristol and London in 2024, so we are delighted to expand our team. Join the thrilling ride at BOXPARK…if you’re ready for a challenge 

The role:  

Assisting the General Manager, you will ideally have similar experience in operating a high-volume business that may include working previously in the hospitality industry. Knowledge of bars, tenants, lease agreements and licensing would be beneficial.

Reporting to the General Manager you will be responsible for:

  • Liaising with tenants and dealing with any operational concerns
  • Effective shift management of the on-site team
  • Delivering an exceptional customer experience
  • Assisting with the operations of the Boxpark bar teams
  • Contract management of cleaning, security, maintenance, waste, etc
  • Monitoring and implementing health and safety systems
  • Sourcing best value and implementing efficiencies
  • Managing and assisting with the production and execution of events

Applicants must be flexible and only applicants that can commit to hours that include, daytime, evening and weekend should apply.

Pay and Benefits:

Our people are at the heart of all we do at BOXPARK and therefore as well as paying competitive salaries, we have some awesome employee perks to make you feel special and supported throughout your journey with us.

Wellbeing - 

  •  Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.  

  • Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.  

Financial - 

  • Discretionary annual bonus scheme 

  • Wagestream - Financial planning tool which allows access to your earned wages whenever you need.  No more waiting for payday.

  • Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both.

TIPs - All guest tips go straight to our teams.  

50% off drinks 

‘You’ Time -

  • We offer a generous 25 days (plus bank holidays) which rises after one year up to 30 days.  

  • Not enough holidays….we hear you  We offer a holiday purchase scheme which allows you to purchase an additional 5 days annual leave each year

  • Enhanced maternity, paternity, adoption and shared parental leave 

  • Carers Leave - 2 days paid carers leave per year to help you be there when your dependants need you

Career Progression 

  • Want to grow and progress in your career?  Then BOXPARK really is the place to be.  We have development programs for all of our team from Bar Team Member up to General Manager.  

BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability. 



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