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Events Team Member

3 months ago

Chester, United Kingdom Chester Zoo Full time

Events Team Member
We have an exciting opportunity to work in a truly unique environment at the UK’s number 1 zoo
As an Events Team Member in our Food & Beverage department, you will be responsible for assisting the Events Management team in the successful running of all Events across the Zoo.


The Role
You will be responsible for all front of house duties such as welcoming and seating guests, bartending and serving food; in addition to helping with the setup, break down and preparations for each event.
You will be predominantly based in our Heritage Zone, working within our purpose-built wedding and events space, The Square; as well as our award winning British gastro-pub, The Oakfield. You will help us to maintain and improve upon our exceptionally high standards to deliver a world class experience to all visitors. On non-event days, you will also support the wider Food & Beverage team along with the other commercial teams.


The Package
You’ll be working a variety of shifts, including weekdays, weekends and evenings, for events such as weddings, private parties and corporate functions. Contracted hours are a minimum of 20 hours per week, with additional hours available during peak periods.


  • Permanent contract
  • Working on a rota basis, between 20 and 40 hours per week
  • £11,897.60 per annum based on 20 hours (equivalent of £11.44 per hour)
  • 33 days annual leave (based on working 5 days per week)
  • Annual holiday buy/sell scheme
  • Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
  • Free travel to and from work on the X1 bus service from Chester and Ellesmere Port
  • Healthcare plan and employee assistance programme
  • Discounted gym membership
  • Discounts on cinema tickets, restaurants, high street shops and more via Perks
  • Pension scheme with generous employer contributions up to 9%

Our Requirements

  • Experience of working within a hospitality setting
  • Excellent customer service and communication skills
  • Ability to work both independently and within a team
  • Good numeracy and literacy skills to help with taking orders, reading menus and processing payments
  • Cash handling experience
  • Ability to confidently work under pressure and in a busy environment
  • Excellent time management skills
  • Due to licencing requirements, you must be aged 18 or over
  • Due to the nature of the role involving late evening and early morning shifts, you must be able to commute to and from work outside of standard public transport hours


Although not essential, the following would be desirable:

  • Experience of working events such as weddings and/or corporate functions
  • Bartending experience
  • Driving license


What makes Chester Zoo a great place to work?
Well, where do we start? Here goes

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of 600 permanent and up to 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.


Our working environment could not be more different from a typical place of work where else can you see critically endangered orangutans, rare giraffes and tigers on your lunch break?


Shortlisting of applications for the role will take place while the advert is live, the advert will close once the successful candidate is found; Candidates are therefore encouraged to submit applications as soon as possible.