Regional Operations Director

4 weeks ago

London, United Kingdom Menzies Distribution Full time

Job role:  Regional Operations Director

Location:  Southern Region

Are you a dynamic, results driven leader with a passion for driving change and operational excellence? Menzies Distribution are looking for an experienced Regional Operations Director to lead our fantastic 15 depot strong team across our South region. As a key member of the senior management team, you will assume responsibility for overseeing and optimising the operational performance of our depots and driving and delivering extensive change across both the Newstrade distribution and Express parcel business channels.

KEY RESPONSIBILITES:

Ensure all of operations staff and processes are conducted with health, safe and legal as a priority and embed in their culture, ensuring Health, Safety, Environmental and Quality compliance is maintained, and the company's procedures and objectives are achieved. Accountability for overseeing and developing our logistics, operational and service requirements across multiple customers and sites. Successfully deliver Key Performance and efficiency with your Regional Operational teams. Manage the staffing, profit, performance, and general operation of each depot, whilst liaising the depot’s management and supervisors. Lead and motivate the depot teams to deliver exceptional performance by setting clear objectives and targets, monitoring, and reviewing progress and supporting them in the delivery of their targets. Leading operational performance including primary trunking, final mile (radial), execution plans, sub-contractors, claims, stock holding, returns and customer service processes. Lead and execute change initiatives to drive organisational transformation within the region, and collaborate with cross functional teams, to deliver on multiple projects through leadership and engagement. In conjunction with Finance, working to maximize efficiencies and operations in line with Key Performance and budget expectations. Lead the ongoing development of the region’s estate, supporting depot relocations, expansion or downsizing to support the demands of the business.

REQUIREMENTS:

Experienced logistics professional, with relevant qualifications, who will has previously operated at a senior level and have managed a multi-site region, and with the ambition to further your career to Senior Director level within 3-5 years. Have a track record in leading ambitious transformational operational projects, with experience in depot relocations up and downsizing dependent on the demands of the business. Experience in implementing lean methodologies and six sigma principles to drive process improvements and efficiencies in operations. Proven project management skills to deliver strategic change and improve performance, whilst delivering on time and within budget Demonstrable experience of customer relationship management Customer focused with problem solving and decision-making ability, continual improvement mindset, with experience of driving efficiency, savings, and growth. Good financial and business acumen with experience of managing budgets. Excellent people management skills – driving accountability and delivering results through people Managing people and performance. Full UK Driving license with frequent travel required.

BENEFITS:

In addition to a highly competitive remuneration package and annual pay awards, excellent pension, Menzies provide ongoing development and learning programmes, services, and support, designed to help you manage and balance your work/life priorities.

Additional benefits also include:

31 Days Annual Leave (plus 2 fixed) Excellent Management Pension scheme Discretionary bonus Car allowance Life Cover and Income Protection Cover Cycle to Work Scheme

INCLUSION

Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

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