Cloud and Platform Lead

3 weeks ago

Kingston upon Thames, United Kingdom CRA GROUP LIMITED Full time
Job Description

1 month contract with A Local Authority

Job Summary:

·         Do you want to work as part of a dedicated team supporting Citrix XenDesktop and XenApp Servers for 4000+ colleagues across multiple organisations.

·         As a cloud and platform Lead you will be part of a multidisciplinary team with your focus on the User experience.

·         It is expected that team members will have one or more technical specialism and a good generalist knowledge and troubleshooting ability across all infrastructure components.

·         It is key to this role that you have exceptional skills in Citrix and End User Compute technologies (AppV, Xenapp, application packaging and sequencing).

Key Duties/Accountabilities:

·         You will need to act as a technical specialist to solve problems and act as a point of escalation for junior team members.

·         You will be expected to design and deploy changes and upgrades to the environment.

·         As an agile organisation you will be expected to work within virtual teams within the wider digital and IT department in the delivery of business projects.

·         Provide out of hours support for the Cloud and Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota.

·         Understanding of and working to the ITIL framework is essential.

·         Provide technical management of the technical infrastructure, ensuring that agreed service levels are met and all relevant procedures are adhered to.

·         Manage the creation and correct implementation of quality operational procedures for Recoverability, Availability, Capacity and Security Management.

·         Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops.

·         Maintain and manage the gold image build and life cycle.

·         Application packaging: In-depth understanding of application packaging and delivery within a citrix environment with App-V technologies.

·         Infrastructure Expertise: Solid knowledge of Windows Server administration, Active Directory, virtualization technologies (like Hyper-V & VMware), networking concepts (DNS, DHCP), and PowerShell scripting.

·         Troubleshooting and Problem-solving: Ability to diagnose and resolve complex Citrix issues efficiently.

·         Security Best Practices: Understanding of security principles to configure and maintain a secure Citrix environment.

Essential Experience Required:

·         Experience leading and mentoring a team of Citrix & packaging engineers.

Essential Qualifications Required:

·         Citrix Certifications: Certifications like Citrix Certified Professional - Virtualization (CCP-V).

·         Other Certifications:  Microsoft MCSA or MCSE; AWS certifications.

·         Automation Skills: Experience with scripting languages (PowerShell) to automate Citrix tasks.

·         Cloud Knowledge: Understanding of cloud-based Citrix deployments (Citrix Cloud).

Additional information to note:

·         This role has a requirement for onsite regular attendance in both our Sutton and Kingston offices.

·         40 Hours (8am – 5pm)

The closing date for this position is 24/05/24.


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