IMS and Order Communications Specialist Team Leader
3 months ago
Job summary
The postholder will be responsible for the system administration activities, database maintenance, system testing, problem analysis and resolution, training and user support for the IMS (RIS) and the Orser Communications Solution. The postholder will ensure that all information, irrespective of media, is processed and used in accordance with policies and provide administrative and first line management and support to the PACS and IMS team and to assist with the transfer of images using the National PACS Teams. To ensure all clinical staff receive appropriate training in the use of PACS and IMS. To work closely with all staff to provide and maintain a working system. To identify and develop in conjunction with the PACS and IMS Manager future software development potential of PACS/IMS and changes in clinical practices to meet the Trust's business needs. To manage the Clinical System Support Team and helpdesk daily. To manage in association with the Pathology IT Team the radiology aspect of the ICE Order Comms solution maintaining the catalogue between Order Communications and RIS.
Main duties of the job
Promote and develop user awareness of the importance of user accuracy and adherence topolicy when using IMS and the Order Communications The postholder will be working in an environment that requires a high degree of accuracy andattention to detail, pressure with time constraints to turn around and process complexinformation and dealing with a diverse client The postholder will apply their analytical skills and judgement when responding to issues andproblems with Clinical Systems to rapidly re-plan and prioritise their work, and/or the work ofothers, in response to the emerging issue to ensure rapid and accurate The postholder will be able to demonstrate the ability to co-ordinate, plan and deliver user leveltraining to individuals and groups, as The post holder will be responsible for maintaining stock within the PACS Team and raisingorders as The postholder will be responsible for ordering IT items via the catalogue
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
Good standard of Secondary Education including GCSE or equivalent in English, Mathematics and a Science subject Evidence of continuous development A sound knowledge of the ITIL Processes with emphasis on Incident, Problem and Change Management.
Desirable
Educated to degree level, equivalent, or extensive experience supporting clinical information systems in a healthcare environment PACS or IMS (RIS) System Administrator Training PRINCE2 Foundation or ITIL Foundation Knowledge Possess a full UK driving licence or alternative method of travelling to site when on call
Knowledge and Nature of Experience
Essential
Experience supporting end user of multiple information systems Experience administering an PACS and IMS System Experience administering an Ordercomms System. Experience of participating in business change projects. Experience in analysing user workflows in the context of information systems. Knowledge of Electronic Patient Record solutions Proficient in use of Microsoft Windows and Microsoft Office applications. Experience supporting information systems in a health care environment.
Desirable
Experience in analysing complex data and producing reports. Experience administering multiple information systems.
Analytical And Judgement Skills
Essential
Experience of participating in systems implementation. Experience working in a healthcare environment. Knowledge of basic system messaging
Desirable
Aptitude for investigating, analysing, and solving complex problems Understanding of the principles of project management Experience in delivery of systems training
Professional/Managerial/Specialist Knowledge
Essential
Ability to lead and manage staff as necessary in the delivery of systems support Proven ability in learning new and complex computer systems. Competent computer user with good keyboard skills. Self-motivated and highly organized. Understand the importance of writing and following Standard Operating procedures and protocols Ability to act on own initiative and take and implement decisions to resolve problems Ability to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required.
Desirable
Experience administering multiple information systems.
Personal Skills / Abilities and Attributes
Essential
Demonstrate alignment with the values and beliefs of the Trust Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role Team working Able to concentrate for extended periods on detailed VDU and other work. Willing to work out of hours. Punctual and flexible across hours of work when required Confident and enthusiastic. Able to work on own initiative. Customer-focused. Shows attention to detail. Ability to travel between sites and visit clinical departments
Desirable
Experience administering multiple information systems.-
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