Network Engineer

2 weeks ago

London, United Kingdom Financial Ombudsman Services Full time

we encourage you to apply

Network Engineer

Contract: Permanent

Working hours: 35 hours per week

Salary: London - Circa £70,000 dependent on experience

Location: London Docklands - our permanent hybrid policy sees us all working at least four days across a fortnight in the office.

Our infrastructure department provides the foundation for all IT services and delivers communication services for the organisation.

As an Network Engineer, you’ll specialise in a particular range of technology or systems, supporting, designing and implementing technology in your area, overseeing technical services that have a significant impact on our ability to deliver a great service for our customers.

You’ll be using advanced technical knowledge to deliver improvement and project work to make sure the systems in your area are working effectively and have the capability needed for the future.

You will have a deep passion for all things network and security, on-prem and cloud; along with a genuine enthusiasm for learning new skills and technologies to solve real world problems and refine our infrastructure operations.
 

Key responsibilities

One of the “go to” people for anything related to the systems you’re implementing, improving and supporting

Build strong relationships with other teams and users to identify and understand requirements and improvements that can be made

Take and share ownership of new technical developments in your area

Own the way escalated technical problems are dealt with and to liaise with third parties to sort out incidents and technical problems

Take ownership of new system development

You’ll be delivering upgrades and improvements in your area

Write and maintain technical documents for the technology and systems in your area – you’ll need to update these regularly in line with our agreed standards

Identify areas of improvement in the technology in your area by analysing information and thinking about the impact for the customer – you’ll also research the latest relevant technologies and products in the market, helping senior colleagues make crucial decisions

Become our hands-on expert in the way technology services are put together in your area – by working closely with your team and wider infrastructure department

You’ll have to meet the following minimum criteria:

Strong experience working as a network engineer, able to demonstrate the ability to deliver a mixture of implementation, maintenance and operational support for our technologies & systems

Strong experience working in a technical team where you’ve been resolving technical problems and delivering upgrades and improvements

Defining technical solutions to meet requirements – you’ll have carried out implementation and detailed level support

Writing and maintaining design, installation and configuration documentation. Using your technical knowledge and advanced troubleshooting skills to resolve complicated technical problems

Technical Criteria

Accredited with the Cisco CCNP Enterprise or Security or having equivalent experience

Experience of deploying, configuring and maintaining Cisco routing and switching platforms, including Cisco SD-WAN, Catalyst 9000 switches, Nexus data centre switches and Cisco wireless products

Excellent knowledge of IP routing technologies for Campus, Data Centre and WAN Edge (OSPF and MP-BGP routing protocols, BGP EVPN and OMP)

Overlay and VPN Technologies (VXLAN, IPSec and MPLS)

Maintaining, configuring and administering Palo Alto Networks firewalls and Panorama security policies

Experience with Cisco AnyConnect security solution, including supplicant & VPN client software and ASAv headends

Maintaining and configuring F5 BIG-IP LTM and DNS modules for load balancing, along with BIG-IQ management system

Maintaining and configuring Cisco ISE, along with experience in NAC security policy management and a good working knowledge of

Designing, deploying and managing Azure cloud IaaS network, security and compute technologies (VNets, networks, load balancers, route-servers, NVA’s, NSG’s etc)

Appreciation, exposure or operating experience of infrastructure as code / automation and scripting or similar management tools 

Why Financial Ombudsman Service?

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:

25 days holiday entitlement, with the option to buy extra or sell daysGenerous pensionEmployer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a fewChoice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst othersEmployee Assistance ProgrammeExtensive opportunities for personal and career developmentFully equipped on-site gym open 24 / 7 (London office only)Extensive Well-being resources including on-site therapists (London office only)Beautiful and bright London office looking over the Thames and near to mainline stationsOur Coventry office is 2 minutes’ walk from the main stationOur employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too

How do I apply?

Please apply by uploading your up-to-date CV

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.

We’re proud to be an inclusive employer

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.

We’re committed to being a great place to work– attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.

We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.

Find out more

Check out below channels to find out more about everyday life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there

LinkedIn: Financial Ombudsman Service

Good luck with your application

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