Clerical Officer

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. 

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position:

An opportunity has arisen for a Clerical Officer at University Hospital Crosshouse.

What you will do:

Your duties will include the maintenance and filing of patients confidential records, recording patient related data, admissions and booking out-patient appointments using the computerised Patient Management System. You will also provide reception services, answering telephones and relaying messages.

You should be able to work flexibly in order to meet service demands.

For further information on the role please click the link below to view the job description

Knowledge, training and/or experience required to do the job:

You should possess SVQ Level 2 in administration or equivalent qualification or experience. You should also have a European Computer Driving Licence (ECDL) or equivalent. Good communication and interpersonal skills are also required.

Hours: 37 per week. This post may be worked 5 days over 7 and could include evenings and weekends

This is a fixed term/secondment opportunity for 12 months.

From 1 April 2024, the working week for NHS Agenda for Change workers in Scotland will be reduced. Full-time hours will reduce from 37.5 to 37 hours (pro rata for part-time staff) without loss of earnings.

NHS Ayrshire and Arran will implement this change but it may not be possible to fully transition from 1 April and there may therefore be some areas of the organisation where implementation may take longer. If the department is currently unable to safely accommodate the reduced hours from 1st April, you may be required to work 37.5 hours per week (pro rata for part-time staff) until the department can meet the requirements without impacting patient safety - you will, of course, be remunerated accordingly. NHS Ayrshire and Arran is committed to full implementation of the 37 hour working week across all areas as soon as it is safe to do so