Clinical Manager

Job summary

We are looking to recruit a Clinical Manager to join our company. This is an exciting role as you will have the opportunity to provide expert clinical leadership to our team, deliver clinical operational performance, and simultaneously work with the operational management team to focus on continuous quality improvement. You will be supporting a talented group of local clinical staff including occupational therapists, physiotherapists, rehabilitation assistants, rehabilitation engineers and rehabilitation engineering technicians. You will work closely with the clinical director and clinical leads/managers from the other eight AJM wheelchair services. We have developed strong professional excellence sharing networks across the organisation and have an embedded quality assurance framework. You will promote the service and work of the organisation through relevant national bodies, such as the Posture and Mobility Group, and professional bodies. This role provides you with the opportunity to focus on offering your vision and leadership to improve the quality of service user outcomes.

Main duties of the job

Be responsible for developing and maintaining the clinical foundation of the service within our clinical governance structure; this will include applying clinical policies and procedures, particularly clinical supervision, caseload management and clinical audit

Manage, coach, lead, and develop staff on a day to day basis

Empower the team to achieve results within a measurable and structured approach, ensuring full accountability for actions and problem resolution, also promoting interdisciplinary working

Ensure clinical competency and high standards of clinical practice in line with local, national and regulatory policy

Proactively promote the service across the county, working with our partnership and engagement team to ensure service user involvement and joint working with other agencies and organisations

Lead the clinical development of the service in line with national guidelines and developments in the evidence base

Work closely with the service management team to meet key performance indicators

Lead from the front by using highly advanced clinical reasoning to fit and, with tools, adjust equipment to meet service user needs; this will involve detailed instruction on safe use and care of the equipment

About us

AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and the Private Sector. We have over 35 years experience in these sectors and see ourselves as innovators helping increase independence, offering choice and personalisation, while delivering better outcomes. Our team provide a caring, user-centric and holistic approach that is tailored to each individual.

Job description

Job responsibilities

Please see attached job description for further information regarding the role of Clinical Manager based in Barking.

Person Specification

Experience

Essential

Post graduate experience relevant to the wheelchair service Writing and handover of prescriptions for a wide range of wheelchairs and seating across a range of clinical presentations for both adults and children Managing own caseload and that of others Supervising a range of clinical staff at a range of levels of competence Working with a range of health and social care services Reporting clinical incidents and managing clinical risk

Desirable

Measuring and monitoring own performance and that of others Working to targets Interdisciplinary working Investigating and responding to formal and informal complaints Clinical audit Teaching and presenting to colleagues, service users and carers Project management Implementing change

Personal competencies, attitudes and qualities

Essential

Ability to respond positively to unpredictable work patterns and frequent interruptions Ability to remain calm and professional with service users who may be emotionally and physically distressed, and with team members as and when they require support Self-motivated and keen to develop self and team Assertive, credible and proactive with strong problem solving skills Strong identity with the core values of AJM

Skills and knowledge

Essential

Advanced knowledge of a range of neurological and musculoskeletal conditions Advanced skills in the assessment of adults and children with physical disability with sound clinical reasoning skills Advanced knowledge of 24 hour postural management and its impact on wheelchair and seating provision Advanced knowledge of pressure ulcer avoidance and management Comprehensive understanding and application of clinical governance Knowledge of relevant legislation in relation to current practice Strong verbal and written communication skills Strong interpersonal communication skills Strong time management and organisational skills Ability to motivate a team and carry them through periods of change Car driver with license valid for the UK

Qualifications

Essential

BSc or diploma in occupational therapy, physiotherapy or engineering HCPC / RCT registration Post graduate training to M-level in managing patients with complex conditions, or the willingness to study at this level Evidence of relevant continuing professional development

Desirable

Post graduate qualification Member of relevant special interest group

---