Ward Clerk

Job summary

An opening has become available for a friendly and enthusiastic Ward Clerk to join our busy Team on Wards 10 & 15 at Wansbeck General Hospital.

Although the post is based at Wansbeck, you may be asked to provide cover on one of our other sites if the service needs.

This post is part time, Monday - Friday 15:30 - 19:30 however you may be asked to work an early shift or weekends if the service needs.

Main duties of the job

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare facilitate good communication with other wards and departments involved in patient care or ward/departmental input data regarding all admissions, transfers and discharges onto Patient Administration provide an efficient administration and clerical service to unit staff, visitors and patients.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job description

Job responsibilities

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning. To input data regarding all admissions, transfers and discharges onto Patient Administration System. To provide an efficient administration and clerical service to unit staff, visitors and patients. Person Specification

Qualifications

Essential

Previous experience of office or reception experience

Desirable

ECDL NVQ Customer Care

Experience and knowledge

Essential

Computer literate

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