Ward Clerk
1 month ago
Job summary
We have an exciting opportunity available as aWard Clerk, based on the Avocet ward at Woodlands, but offering support to the other acute wards within the unit, and reception as and when required.
The position is a full time post and an excellent opportunity for someone wanting to begin a career in the NHS. The successful candidate will build experience working in administration in a supportive and friendly team.
Main duties of the job
Successful candidates will need to demonstrate exceptional communication, interpersonal and customer service skills with an emphasis on team work.
Duties will include, but not be limited to:
Data entry, typing, scanning, uploading to clinical systems and other general administrative office duties. Sorting and distribution of incoming and outgoing mail. Call handling, face to face liaison with service users, carers and colleagues. Monitoring and ordering of stationery and other procurement requests. To undertake any other appropriate tasks as requested by the Matron, Clinical Team Lead, or Senior Administrator to meet the needs of the service. Previous experience of Trust IT system would be of benefit but not essential as all training will be provided. Previous experience of all Microsoft packages is desirable in the successful candidate. Some reception cover will be required but full training will be given.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Benefits
Benefits included with this role are:-
NHS pension Comprehensive in house & external training programmes Career progression Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) Staff physio service NHS discounts and many more. Job description
Job responsibilities
We are looking for a confident, enthusiastic, conscientious and flexible candidate to support the changing needs and demands of our ward and support with a wide variety of administrative functions.
Please see job description and person specification for further information.
Person Specification
Experience
Essential
Experience of working in a busy office/reception environment Use of Microsoft systems Dealing with both internal and external customers
Desirable
Previous experience of trust systems
Qualifications
Essential
NVQ 2 Customer Services or equivalent qualification/experience
Knowledge
Essential
Knowledge of Microsoft packages
Desirable
Knowledge of clinical and patient administration systems-
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