Onsite IT Support
1 month ago
Responsible for Clients, Telephony & Mobile devices at numerous sites in the region.
Travelling required as part of the job (Valid Driving licence and passport will be required).
What we offer:
Carry out 1st & 2nd level support on all IT related equipment Provide local onsite & remote support for all IT issues Resolve incidents created in ticketing system in time Will be responsible to roll out all Global & Local projects as assigned Identify & escalate priority issues to IT Management Responsible for MS Clients, Telephony & Mobiles in the region Any other tasks as assigned by the IT Management team
Tasks and Qualifications:
Able to follow processes, plan & organise Able to meet deadlines Self-motivated and able to work on own initiative and within a team. Positive attitude and willingness to go extra mile in resolving issues. Travelling will be required to all the entities within the region. Minimum 2 to 3 years’ experience in an internal infrastructure support role is a must. Ability to support Microsoft Office 2016 and 365 an advantage. Supporting knowledge of mobile devices (IOS & Android), will be an added advantage. Experience with software deployment methodology (experience with SCCM would be advantageous). Diagnosis and solving of hardware/software faults.-
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