Temporary Customer Support Advisor

Are you a positive and energetic person with exceptional customer service skills?

Our brilliant client is seeking a confident and personable individual to support the Customer Service team for a short-term assignment.

You will be the first point of contact for all enquiries, so providing a professional, engaging and friendly service will be essential.

The environment is casual, hardworking and committed – our client loves to embrace conscientious and innovative individuals who are seeking temporary work.

Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered.

Temporary Customer Support Advisor Responsibilities

Respond to customer enquiries via telephone, email and live chat in a professional, friendly and timely manner Provide a high standard of customer service and product knowledge To assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers

Temporary Customer Support Advisor Rewards

Alongside a competitive hourly rate, the successful candidate will receive the following benefits:

Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site

The Company

Our client operates within an entertaining and dynamic field - they have a hardworking yet fun and inspiring culture.

Temporary Customer Support Advisor Requirements

Alongside your outstanding customer service skills and positive attitude, you will have the following:

Ability to grasp product knowledge and portray this confidently to customers Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries in a professional and polite manner Great Team Player Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management

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