Shop Supervisor

2 months ago


Reading, United Kingdom Sue Ryder Full time

Shop Supervisor

Sue Ryder Charity shop, 5 The Triangle, Tilehurst, Reading RG30 4RN
37.5 hours per week over 7 days
£11.59 per hour + rewards & Benefit Scheme

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, and Boxing Day off.

Our store has donated ladies and menswear, kids items, shoes and accessories and bric-a-brac for you to browse through and find a great bargain.

Do you have retail experience with excellent customer service skills? Would you love to use your retail knowledge and experience for an important cause? If so come, assist, and support our Shop Manager to run our Reading shop and contribute to the work we do across Sue Ryder

As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

•As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.
•Help to lead a team to deliver great customer service to our donors and customers.
•Work with the local community to generate sufficient donated stock to drive sales.
•Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
•Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
•Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
•Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
•Help to manage an effective stock process through the Epos operation.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Access to Employee support programme
- Enhanced maternity, paternity and adoption pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date: 2nd August
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting

Please follow the link below for more information on our commitment to diversity and inclusion –


  • Shop Supervisor

    2 months ago


    Reading, Reading, United Kingdom "Sue Ryder" Full time

    "Shop SupervisorSue Ryder Charity shop, 5 The Triangle, Tilehurst, Reading RG30 4RN37.5 hours per week over 7 days£11.59 per hour + rewards & Benefit SchemeBe there when it matters.Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.Sue Ryder is one of the largest charity retailers in the UK with over 400 shops....


  • Reading, United Kingdom Priority Appointments Full time

    An exciting opportunity to become a Machine Shop Supervisor with an international company that offers an environment where individuals can flourish and fulfil their potential. This dynamic market-leading precision engineering company is looking for a Machine Shop Supervisor who can ensure extraordinary reliability and unparalleled service is passed on to...


  • Reading, Reading, United Kingdom Greggs Plc Full time

    Position OverviewAs a Shop Supervisor at Greggs Plc, you will play a crucial role in ensuring exceptional customer service and operational excellence.Key ResponsibilitiesOversee daily shop operations in the absence of the Manager.Engage and inspire team members to deliver outstanding service.Ensure the team is equipped with the necessary tools and...


  • Reading, United Kingdom Wenzel's The Bakers Full time

    **Wenzel’s the bakers Shop Supervisor role**: **Location: Unit 2, East, Retail Park, Shepherds Hill, Woodley, Reading RG6 1FE, UK** To find out **about Wenzel's** please follow the link, You can also find us on** **Instagram**, **Facebook** and **Twitter**.** **What we offer**: - Free meal provided every shift and 50% off all other food. - Enrolment to...


  • Reading, United Kingdom Wenzel's The Bakers Full time

    **Wenzel’s the Bakers Shop Supervisor role**: **Location: Unit 2, East, Retail Park, Shepherds Hill, Woodley, Reading RG6 1FE, UK** To find out **about Wenzel's** please follow the link, You can also find us on** **Instagram**, **Facebook** and **Twitter**.** **ABOUT US** Wenzel’s was established in 1975 and has since become a favourite for locals in...

  • Shop Supervisor

    4 days ago


    Reading, Reading, United Kingdom Sue Ryder Full time

    About the RoleWe are seeking a highly motivated and experienced Shop Supervisor to join our team at Sue Ryder. As a Shop Supervisor, you will play a key role in driving sales, achieving targets, and delivering exceptional customer service to our donors and customers.Key ResponsibilitiesLead a team of volunteers to deliver great customer service and drive...

  • Shop Supervisor

    3 days ago


    Reading, Reading, United Kingdom Sue Ryder Full time

    About the RoleWe are seeking a highly motivated and experienced Shop Supervisor to join our team at Sue Ryder. As a Shop Supervisor, you will play a key role in driving sales, achieving targets, and delivering exceptional customer service to our donors and customers.Key ResponsibilitiesLead a team of volunteers to deliver great customer service and drive...

  • Shop Supervisor

    3 months ago


    Reading, United Kingdom Wenzel's The Bakers Full time

    **Wenzel’s the bakers Shop Supervisor role**: To find out **about Wenzel's** please follow the link, You can also find us on** **Instagram**, **Facebook** and **Twitter**.** **Location: 36 Broad Street, Reading, RG1 2AA** **What we offer**: - Free meal provided every shift and 50% off all other food. - Enrolment to company pension scheme - Holiday...


  • Reading, United Kingdom Wenzel's The Bakers Full time

    **Wenzel’s the bakers Shop Supervisor role**: **Location: 36 Broad Street, Reading, RG1 2AA** To find out **about Wenzel's** please follow the link, You can also find us on** **Instagram**, **Facebook** and **Twitter**.** **What we offer**: - Free meal provided every shift and 50% off all other food. - Enrolment to company pension scheme - Holiday...


  • Reading, United Kingdom Thames Hospice Full time

    Vacancy details "Working with a great retail team" Thames Hospice is an independent hospice based at Bray Lake, Maidenhead. Proudly serving our community for more than 36 years, we provide specialist palliative and end-of-life care as well as vital support for patient’s families. We are excited to be opening a brand-new Thames Hospice charity...


  • Reading, Reading, United Kingdom ABL 1Touch Full time

    Are you a skilled Automotive Repair Shop Supervisor with a proven history of meeting objectives and a commitment to delivering exceptional quality? Join a leading automotive enterprise that prioritizes its workforce.Why work with us?Attractive salary with performance bonusesAmple vacation timeComprehensive health benefitsSupportive Employee Assistance...


  • Reading, Reading, United Kingdom ABL 1Touch Full time

    Are you a skilled Automotive Repair Shop Supervisor with a proven history of meeting objectives and a commitment to delivering exceptional quality? Join a leading automotive enterprise that prioritizes its workforce.Why work with us?Attractive salary with performance bonusesAmple vacation timeComprehensive health benefitsSupportive Employee Assistance...

  • Shop Supervisor

    4 weeks ago


    Reading, United Kingdom Greggs plc Full time

    Join us as aSupervisorandyoullbe part of a team that loves putting customers first.Apply fast, check the full description by scrolling below to find out the full requirements for this role. As part of the management team,youllbe responsible forlooking after the shop when the Managerisntaround.You will engage and motivate the team, and make sure they have...

  • Shop Floor Supervisor

    2 months ago


    Reading, United Kingdom Stevensons Full time

    Location: Reading Salary: Competitive Salary Hours: Full Time Main purpose of the role - To ensure the smooth running of the shop floor and motivating their team of staff. Primary Responsibilities - Key holder - Responsible for ensuring all customers receive the highest level of customer service - To ensure that your branch achieves high standards in all...


  • Reading, Reading, United Kingdom The Body Shop Full time

    Role OverviewAs a passionate advocate for our brand, you will partner with the Store Manager to enhance store performance and cultivate a high-performing team dedicated to achieving retail excellence and robust sales outcomes.Key ResponsibilitiesCustomer Engagement - In the capacity of Assistant Store Manager, you will mentor the team to deliver outstanding...


  • Reading, Reading, United Kingdom The Body Shop Full time

    Overview of Your RoleAs a key player in our store, your enthusiasm for our brand and commitment to our business practices will enable you to partner with the Store Manager in steering the store and team towards achieving retail excellence and impressive sales outcomes.Key ResponsibilitiesCustomer Engagement - In the capacity of a Beauty Store Team Leader,...

  • Supervisor

    3 months ago


    Reading, United Kingdom Flying Tiger Copenhagen Full time

    Supervisor Permanent Contract for 32 hrs a week. Must be fully flexible and available to work Monday to Sundays, with additional overtime working up to 5 out of 7 days up to 40hrs a week to cover annual leave for Store and Deputy Manager. Must be able to work different shift shift patterns starting early from 0700am to support delivery and/or starting...

  • Kitchen Supervisor

    3 months ago


    Reading, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit a **Kitchen Supervisor** to join us in Reading! You will join us on a permanent basis, with full time and part time opportunities available, and in return, you will receive a competitive rate of £11.27 per hour, paid every 2 weeks. **About Us** Our family of over 60 stores is united by a shared passion for...

  • Coffee Shop Manager

    3 weeks ago


    Reading, Reading, United Kingdom Thames Hospice Full time

    Position Overview "Join a dedicated retail team" Thames Hospice is a charitable organization located in Maidenhead, committed to providing specialized palliative and end-of-life care to our community for over 36 years. We are thrilled to announce the launch of a new charity superstore that will serve as a retail center for various items including...


  • Reading, Reading, United Kingdom The Body Shop Full time

    Overview of Your RoleAs a passionate advocate for our brand, you will collaborate closely with the Store Manager to enhance store performance and foster a high-achieving team environment that drives sales success.Key ResponsibilitiesCustomer Engagement - In the role of Beauty Store Team Leader, you will mentor the team to uphold outstanding customer service...