Pharmacy Technician

Job summary

25 hours a week = 5 hours per day Monday - Friday

We are looking for a Practice Pharmacy Technician to provide technical services to our GP/ Clinical Team, professional advice and direct support.

You will liaise with patients, clinical and non-clinical staff within the Practice team, but also develop MDT work with hospitals, community pharmacies and patients' Carers with the aim of improving the pharmaceutical care of our patients.

As a small team we are able to move quickly to adhere to new guidelines and we are supportive of green policies and only appropriate prescribing of controlled drugs for our patients.

We utilise NHS provide IT technology using digitalisation to improve our service. As a team we are and will continue to embrace technology for service improvements.

Main duties of the job

act as a Technical Pharmacy Advisor to Practice Clinicians advise Practice Management and other non-clinical staff concerning administrative aspects of medicines management manage repeat prescribing requests, resolving queries, producing prescriptions for clinical review align prescriptions, review dates, work on discharge summaries, coordinate community team requests, support Care Homes work, coordinate medical device requests work with GP team to support Care Home work provide independent information to patients over their medications and prescribing changes. other work, as per job description

About us

We are a 5200+ patient practice, and growing quickly, based in the heart of Derby city with two GP Partners. We have a predominately young patient list with approximately 70% under 45 years old. The majority of our incoming patient contact is virtual via our newly updated website. We have a modernised phone system and aim to continue to embrace technology for the benefit of our patients. Our patient contacts are high and our wait times are low, based on a national footprint.

We have a new, small PPG but aim to bring in new innovations to gain better and more diverse feedback from our patients. We have a diverse team of staff with a real enthusiasm for customer service and excellent care. We have staff champions in Staff Wellbeing, Freedom to Speak Up and LGBTQ+. Our Practice Manager is the BAME representative for IGPM in the region. We hold a yearly Deaf Friendly Flu clinic. We intend to continue to improve our inclusivity and challenge healthcare inequalities for the benefit of our patients.

And whilst our staff are hard working we also have a real belief in the importance of maintaining a healthy work/life balance.

Job description

Job responsibilities

JOB DESCRIPTION Practice Pharmacy Technician

1. JOB SUMMARY

To provide specialistpharmaceutical technical services, professional advice and direct support toPractice GPs, Nurses, Pharmacist, HCAs and Reception/Administrative Staff

To liaise withpatients, clinical and non-clinical staff, practice, hospital and communitypharmacists and patient's carers to improve the pharmaceutical care ofpatients.

To develop the role ofthe Practice Pharmacy Technician to maximise support to all Clinical andNon-clinical practice staff to improve patient care in relation to all aspectsof medicines and their impact

To provide professionalspecialist medicines advice to GPs, Nurse Practitioners, Practice Nurses,Community Pharmacists, Community Nurses and other health professionals topromote the safe, effective and high quality, cost effective use of medicinesin all prescribing decisions for the benefit of the Practice's patients

2. MAJOR DUTIES AND RESPONSIBILITIES

To act as a TechnicalPharmacy Advisor to Practice Clinicians

To advise PracticeManagement and other non-clinical staff concerning administrative aspects ofmedicines management as appropriate

To manage repeatprescription requests, resolving queries where possible and producingprescriptions for clinical review and signature

To address thefollowing areas without the need to consult a GP/Clinical Pharmacist in eachcase (although clinical support and advice will always be available ifrequired):

Review dates followingmedication reviews

Facilitate and documentcorrect addition & removal of medications following receipt of a dischargesummaries, secondary care and community clinic letters.

Tidying repeatmedication lists including synchronising durations and removing medicationsnot ordered within a defined period

Changing acutemedications to repeat where appropriate- A new medication that a GP hascommenced and there is subsequently evidence for the need for the item on arepeat basis and necessary tests/checks have confirmed this

Addition/Removal ofMedication for Care Home patients under GP guidance

Co-ordinate DistrictNurse Medication requests for the practice population

Co-ordinate medicaldevice prescription requests, including requests for catheters, nutritionalsupplements/feeds and stoma care products.

To work in conjunction withthe nominated Clinicians who support our Care Homes

Provide independentinformation to patients with regard to medicines and prescribing changes,initiating further support from other healthcare professionals whereappropriate

To review practice stock management anddevelop systems to improve processes.

Analyse Practiceprescription data to produce reports as requested

Participate in reviewand setting of policies relating to medicines management and prescribing

Implement initiativesto reduce waste of prescribed medicines

Support and influencethe Practice Clinical, Management and Administrative Teams to implementprocedural and service changes relating to prescribing to ensure best practiceis adopted in accordance with local guidelines, legislation, directives andsafety updates NICE, MRHA etc.

Contributeto the annual Meds Management audit and review

3. SUPERVISION RECEIVED

The postholder willbe operationally line managed by the Practice Manager with clinical supervisionprovided by Partners.

4. SUPERVISION EXERCISED

The postholderhas no day to day line management responsibility and does not directly manageany members of staff. However they are responsible for mentoring andsupervising non-clinical staff to support our work

5. KEY WORKINGRELATIONSHIPS

Developand maintain key working relationships with:

PracticeGPs, Practice Nurse Team

Patientsand Carers where appropriate

PracticeManagement, Reception and other Administrative staff

SecondaryCare and interface Pharmacists

CCGHead of Medicines Management & Medicines Management Team

CommunityNurses and other allied health professionals

CommunityPharmacists and support staff

CareHomes

Person Specification

Qualifications

Essential

NVQ Level 3 in Pharmacy Services or Equivalent Registration with General Pharmaceutical Council (GPhC) (also see attached JD & PS)

Experience

Essential

Medicines management or dispensing role in the community or within a hospital setting Excellent written and verbal communication skills Knowledge of pharmacy procedures Understanding of medicines legislation and ethics Knowledge of diversity issues and ability to work in non-discriminatory way. IT skills including MS Word and Excel High levels of accuracy and attention to detail An understanding, acceptance and adherence to the need for strict confidentiality Able to work under pressure. Hard working, reliable, honest, pleasant and approachable. Willingness / availability to support the Practice in its provision of primary care medical services during Surgery opening hours. Able to work autonomously with minimal supervision

Desirable

Policy / procedure development General Practice repeat prescribing systems Skills in analysing and presenting prescribing activity data SystmOne user

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