Triage Nurse

1 month ago

London, United Kingdom Central London Community Health Trust Full time

Job summary

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting

The CLCH Planned Care Team in the Herts Division is really proud of our new model for triage and initial remote assessment for patients being referred to the community nursing team. We are looking for nurses who are confident in talking to patients, carers, and family members on the telephone or via video consultation. You will be making a difference by providing initial clinical advice and information, signposting to appropriate services, and initiating episodes of community nursing care. Patients tell us that this first contact with the service is an important part of their whole package of care, because it gives them confidence that we understand their needs right from the start.

You will need to be confident using computers and creating electronic clinical records, as well as being familiar with the key areas of clinical practice being provided in the community.

This is not a remote working role and applicants are required to be office based with a team of triage clinicians at Hemel One, HP2 7YU.

Main duties of the job

This includes:

-assessment and care planning,

-management of complex wounds, leg ulcers, and pressure ulcers, drains, and negative pressure pumps,

-administration of medication including insulin, intravenous antibiotics, and symptom control at end of life,

-catheter management and bowel care

-identification of frailty, palliative care, and long term conditions management

-prescription of community equipment, continence products, and wound care supplies in line with local formularies.

The team operates 7 days a week, between 8am and 6pm. We have a variety of working patterns available, including 8am to 6pm, 10 to 6pm, 12 to 6pm. We have flexibility to employ full time and part time staff, with a minimum commitment of working 19 hours per week for substantive post holders. All members of the team are required to contribute towards a weekend rota, typically working three weekend days per 4 week roster period.

Successful applicants will be well supported through a comprehensive induction programme, a buddy scheme and receive mentorship from senior clinicians. You will have access to a variety of training opportunities delivered through CLCH Academy and be part of a wider support network who will support you in gaining a wide range of triage competencies. There will be a range of different opportunities on offer to develop your skills.

About us

Just as we care about our patients' wellbeing, we care about yours

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role Car lease scheme *T&C's apply Flexible working options Annual travel card loan Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here:

Job description

Job responsibilities

To give skilled nursing care, based on principles of best practice and clinical evidence. This includes: Chronic disease management, end of life care, continence promotion and wound management. Specific skills include phlebotomy, administration of medication via syringe drivers and intravenous therapy, PEG management, urinary catheterisation and tracheostomy suctioning. Act as a Named Nurse with the support and supervision of the DN Team Lead. To take continued responsibility for the holistic health needs assessment including triage, signposting, appropriate implementation of health care and ensuring continuity of care following referral from acute care, rehabilitation units, GPs and other agencies. Undertake comprehensive remote assessment of the physical, psychological and social care needs of patients using the Single Assessment Process and including the needs of carers. To provide individualised and person centred care plans that provide monitoring and promotion of self-care to prevent unnecessary hospital admissions Act as the patients advocate and to facilitate the patients own choices with regard to nursing care, promoting independence and self-care, as appropriate

Please refer to job description, personal specification and trust values, for outline of skills, knowledge and experience required.

Person Specification

Education/Qualification

Essential

Registered Nurse (RN) or Paramedic NMC Registration or HCPC Registration

Desirable

Evidence of other post-registration education and training relevant to post

Experience

Essential

Recent clinical experience in community / domiciliary services. Working with people with complex needs undertaking comprehensive assessment and care planning. Experience of working as part of a multidisciplinary team Changing own practice in response to changes in service Recent clinical nursing experience negotiating and liaising within a multidisciplinary team Working with people with complex health needs

Desirable

Leadership, support, induction, and teaching of other staff Evidence of participating in investigation/ management of complaints Evidence of participating in clinical audits or service development projects in the workplace Post registration experience in a NHS community environment

Skills

Essential

Knowledge of out of hospital care and the role of the Community Nurse Ability to listen effectively and ability to give constructive feedback Time management skills. Knowledge of how Equal Opportunities can be implemented in practice Knowledge of reasonable response to service user needs and prioritising and dealing with those needs with a required urgency. Understanding of the concept of self- management. Literacy and numeracy skills Familiarity with electronic clinical systems including video consultations and digital photography, or willingness to learn.

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