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ITS Intelligent Traffic Systems Technician
4 months ago
Role: ITS (IntelligentTraffic Systems) Technician
FunctionalRole: ITS (Intelligent Transportation Systems)Technician
Role Reports to:Director ITS
Location: SurreyBC
Schedule: Monday Friday8:00am 4:30pm
Compensation:$32.75/hour
CompanyOverview:
Our client is a leadingprovider of innovative Intelligent Transportation Systems. Our
mission is to enhance traffic management andsafety through cutting edge
technology. Wepride ourselves on our commitment to excellence integrity and
teamwork. Our ITS department is crucial indelivering topnotch solutions to our clients
and ensuring the efficiency and safety of transportationnetworks.
Company CoreValues:
Do Whats Right: Uphold thehighest standards of integrity and ethical conduct in all
actions.
Our People Matter:Foster a supportive and collaborative work environment that
values each team memberscontributions.
Trust Through Teamwork: Promotea culture of trust and teamwork working together
to achieve common goals.
Striving ForExcellence: Commit to continuous improvement and excellence in all
aspects of the job
Job Summary:
The ITSTechnician plays a crucial role in maintaining and optimizingIntelligent
Transportation Systems. This roleinvolves a combination of technical expertise
customer service and fieldwork to ensure the reliabilityand effectiveness of ITS
deployments. Thetechnician will support both presale and postsale activities
including installations troubleshooting andcustomer training.
KeyAccountabilities:
Maintain a superiorunderstanding of ITS technology field devices and the power
tools needed to deploy themeffectively.
Conduct traffic controller systemsand field modifications to enhance system
performance.
Diagnose troubleshoot andrepair complex electronic ITS and communication
systems ensuring minimal downtime and maximumefficiency.
Acquire and maintain ITSCertification on all necessary ITS product lines staying up1todatewith the latest technological advancements.
Perform informal onsite training sessions for ITS products toempower customers
with the knowledge to usetheir systems effectively.
Offer continuoussupport to internal and external customers for ITS products
ensuring their queries and issues are resolvedpromptly.
Implement and adhere to 5S & LEANmethodologies in daily work activities to
maintain a clean and organized work environment.
Provide aftersales technical support to customersaddressing their needs and
ensuring high levelsof satisfaction.
Assist with installationsupport and guide customers through the setup process to
ensure smooth and successful deployment of ITSproducts.
Develop and deliver custom solutionstailored to specific customer requirements
enhancing their system capabilities and operationalefficiency.
Utilize experience with trafficdata collection and network solutions to offer insights
and improvements to customer systems.
Qualifications:
Electronics Engineering Diploma or equivalent educationalbackground.
Class 5 Non GDL drivers licensewith a clean driving abstract.
Comfortableworking at heights and able to lift 50 lbs.
IMSA Traffic Signals Level I or higher certification is anasset.
Strong technical skills and the abilityto effectively communicate internally and with
customers.
Proven ability to applytechnical knowledge in practical scenarios.
Experience:
Ability to work in a teamenvironment and collaborate effectively with Installations
and Sales teams.
5 years offield experience in the ITS industry with handson expertise indeploying
and maintaining ITSsystems.
Experience with traffic datacollection and analysis to improve traffic management
systems.
Proficiency in networksolutions and their applications in ITS environments.
Skills:
Strong timemanagement skills to handle multiple tasks and prioritizeeffectively.
Advanced computer and analyticalskills to diagnose issues and develop solutions.
Strong organizational skills with excellent attention todetail.
Willingness and ability to travel asneeded for customer support and installations.
Benefits and Compensation:
Competitivesalary commensurate with experience.
Comprehensive health insurance plan including medical dental HSAcoverage
Retirement savings plan with companymatch.
Paid time off including vacation sickleave and holidays.
Performance basedbonuses.
Professional development opportunitiesand support for continuing education.
Application Process:
Interested candidates should submit a resume cover letterand relevant certifications
toatstraffic.ca/careers Please include details of your experiencewith ITS systems and
any specific technicalskills relevant to this role. Selected candidates will be contacted
for an initial phone interview followed by anin person or virtual interview
