Health and Social Care Screening Officer

3 weeks ago


Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

Job summary

A permanent hour opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing services. This opportunity has arisen at an exciting time of development for the team and offers an ideal opportunity to contribute towards and be a part of its evolution.

Main duties of the job

We are the first point of contact for adult health and social care referrals .

The role of the screening officer includes

Screening and processing referrals (including adult social care, occupational therapy, intermediate care and district nursing) received via e-mail, electronic portal or the telephone

Dealing with telephone queries/enquiries including signposting and providing information as required

Booking clinic appointments/arranging home visits for district nursing services

Providing ad hoc administrative support as required

The successful applicant will have excellent customer care and communication skills with a clear understanding of customers and their will have a keen eye for attention to detail and the experience and ability to use various computerised packages including Microsoft Office will need to input accurately and efficiently into various database systems and be able to demonstrate attention to detail when handling sensitive personal will be required to be an effective team player and be able to work on your own initiative, with excellent organisational skills, prioritising your own workload when must have a flexible approach to work and positively embrace change.

About us

Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:

Person Specification

Qualification

Essential

5 x GCSE's (to include English and Maths) or equivalent qualifications

Desirable

NVQ 2/3 in Customer Care or equivalent experience

Skills and knowledge

Essential

Knowledge of a range of computer software systems, including microsft office applications A good understanding of Data Protection and the importance of confidentiality Abilty to accurately update systems and input data Ability to work under pressure and to deadlines, prioritising workload where appropriate To have a positive attitude to change and to contribute to on-going improvement by responding pro-actively To work closely and flexibly with colleagues, including third party and partner organisations, supporting each other, and integrated working Excellent communication skills

Desirable

A awareness of health and social care issues

Experience

Essential

Experience of a range of computer sotware systems incluing microsoft office applications Experience of working in a busy high pressured office environment

Desirable

Experience of customer service over the telephone

  • Salford, United Kingdom Northern Care Alliance NHS Group Full time

    Job overview A permanent 37.5 hour opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing services. This...


  • Salford, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: A permanent fulltime opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing services. This...


  • Salford, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: A permanent full time opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing...


  • Salford, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: A permanent 30 hour opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing services. This...


  • Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:...

  • Care Coordinator

    4 months ago


    Salford, United Kingdom Meridian Health and Social Care Full time

    Meridian Health and Social Care is a national provider of high-quality care at home for adults, allowing individuals to stay within their own home to receive person centered care and support.Meridian Health and Social Careare looking for an outgoing and empathic individual with excellent communication skills who empowers and supports others.Being a care...

  • Care Team Manager

    2 weeks ago


    Salford, United Kingdom Meridian Health and Social Care Full time

    Company Overview:Meridian Health and Social Care is a dynamic organization dedicated to providing exceptional care services. Our team is comprised of highly skilled professionals who are passionate about delivering person-centered care.Job Summary:We are seeking an experienced Care Team Manager to join our team in Salford. As a key member of our team, you...


  • Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    Job summary The Salford Adult Social Care (ASC) Therapy team provide the people of Salford (including children) with assessments to support them to be as independent as possible and safe at home for as long as possible. Recommendations following assessment are often funded by the Disabled Facilities Grants (DFG) and therapists have access to the...


  • Salford, United Kingdom Broughton House Veterans Care Village Full time

    As a result of funding from the AFCT, we have an exciting and rewarding opportunity available for an experienced health and social care co-ordinator for an on-site Veterans Wellbeing Navigator (Complex Care) to join our team at Broughton House Veteran Care Village in Salford Greater Manchester. Engaging primarily with working age veterans with multiple...

  • Health Care Assistant

    6 months ago


    Salford, United Kingdom Ramsay Health Care Full time

    Job Description Health Care Assistant - Right now we are looking for a Healthcare Assistant to join our busy Outpatients department at Oaklands Hospital. The role: Previous experience in care is required and full support and training will be offered. Attention to detail is key with the ability to stay calm and be practical in challenging situations. What...

  • Health Care Assistant

    6 months ago


    Salford, United Kingdom Ramsay Health Care Full time

    Job Description Healthcare Assistant (Instrument/Supplies Assistant) Full Time - Oaklands Hospital, Salford The role We’re looking for a passionate Healthcare Assistant to join our Theatre Team. Putting patients first, you'll support an existing supplies work stream to ensure instrumentation and consumable goods are readily availably at the time they...


  • Salford, Salford, United Kingdom Cygnet Health Care Full time

    Job Overview">Cygnet Health Care: A Leading Provider of Mental Health Services">We are seeking a highly skilled and experienced Senior Registered Mental Health Nurse to join our team at Cygnet Lodge Salford. As a key member of our nursing staff, you will play a crucial role in delivering high-quality care to individuals with mental health needs.">About the...


  • Salford, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...


  • Salford, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: A permanent vacancy has arisen for a Review Officer, to be based at Ramsgate House Adult Community Mental Health Team. We are looking for an experienced mental health professional who has high professional standards and the ability to work well with colleagues in a multi disciplinary setting. A professional qualification and registration...


  • Salford, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: A permanent vacancy has arisen for a Review Officer, to be based at Ramsgate House Adult Community Mental Health Team. We are looking for an experienced mental health professional who has high professional standards and the ability to work well with colleagues in a multi disciplinary setting. A professional qualification and registration...


  • Salford, United Kingdom Meridian Health and Social Care Full time

    Job Opportunity:We are seeking an experienced Full Time Care Supervisor to join our team in Salford. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our care services, ensuring that all service users receive high-quality care.About the Role:Undertake initial assessments for new service users, guaranteeing they...


  • Salford, Salford, United Kingdom Entrust Social Care Ltd Full time

    Job Overview:Entrust Social Care Ltd seeks an Advanced Social Services Professional to join their team in managing complex cases and liaising with professionals. The successful candidate will have 2+ years of UK experience in Children's Social Work.The role involves assessments, child protection work, care management, and managing a high case load of complex...

  • Health Care Assistant

    6 months ago


    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    We provide care to patients admitted acutely unwell. We strive to provide a high-quality service that is safe, clean and personal to our patients. We are seeking a flexible members of staff who are able to rise to the challenge of working in this busy environment. - You will possess NVQ level 3 or equivalent and have experience of in any of the following...

  • Health Care Assistant

    6 months ago


    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    We provide care to patients admitted acutely unwell. We strive to provide a high-quality service that is safe, clean and personal to our patients. We are seeking a flexible members of staff who are able to rise to the challenge of working in this busy environment. You will possess NVQ level 3 or equivalent and have experience of in any of the following...


  • Salford, United Kingdom Ramsay Health Care Full time

    Job Description Bank Health Care Assistant | Oaklands Hospital | Bank Hours The Role Where you’ll be based Oaklands Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who...