Reception Supervisor

Portico are currently on the lookout for a Reception Supervisor for a Surrey based client in the financial services industry.

This role will be fully operational, assisting the London based Front of House Manager in overseeing a small team based in the firms Surrey Offices who oversee the visitor experience, a  busy switchboard, client hosting and meeting room management.

The Reception Supervisor will focus on building and maintaining a positive team culture and developing cross-functional relationships. They will embrace diversity of thought, ideas, and skills to engage the team and exceed client expectations.

They will also serve as the coordination point between internal operations of the firm and the external world of their clients, ensuring that the highest level of client care and personal service is provided to all stakeholders.

Hours: 40 hours per week from 8am-6pm, Mon-Fri.
Salary: £35,000.

We are looking for a candidate who: -

• Is able to communicate clearly and effectively face to face or over the telephone.
• Is able to engage with other people to build rapport.
• Is an inspirational candidate who is hands on and not afraid to set the standard.
• Has immaculate personal presentation & appearance.
• Has a consistently excellent customer focused manner.
• Has the ability to be proactive.
• Has the ability to oversee and develop a diverse team.
• Has the ability to communicate effectively and build rapport at all levels.
• Has the ability to manage change.
• Has a keen eye for detail.
• Has a willingness to travel as and when required to London office to participate in training and coaching.

Experience within a high end corporate or hospitality environment is essential.

What's in it for you?

• Competitive holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.