Food & Beverage Assistant - Hugo's Restaurant

2 weeks ago

Burton upon Trent, United Kingdom Hoar Cross Hall Full time

Food & Beverage Assistant - Hugo's Restaurant 

Location:

Hoar Cross Hall, Staffordshire

About Us:

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….

The Role:

Do you have a passion for impeccable service and exquisite food?

As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines You will work as part of a fun energetic team creating astounding experiences for our guests.

Why Join Us:

  • Work in a stunning, historic estate with a commitment to excellence in hospitality.
  • Competitive Rate of Pay.
  • Complimentary use of the leisure and spa facilities.
  • Free lunch from our staff canteen. 
  • Complimentary Spa Day at Eden Hall on work anniversaries.
  • Employee Benefits Programme.
  • Free parking.
  • Discount on overnight stays and spa days.
  • 30% discount on food and drink.
  • Excellent Induction and training programme.
  • Opportunities for professional development and career advancement.

Role Specification:

  • You will provide efficient, courteous, and professional service at all times, undertaking new or refresher training sessions as required.
  • You will assist in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa.
  • You will be able to answer guest queries in a polite and helpful manner.
  • To be able to run a section in Hugo's Restaurant, and any other restaurant across the business at any given dining time, including Breakfast, Afternoon Tea, Lunch and Dinner.
  • To Keep front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures.

Personal Specification:

Essentials

  • Previous experience in a similar role within the hospitality industry.
  • Good understanding of food hygiene and quality standards.
  • Able to work under pressure and in a fast-paced environment.
  • Excellent interpersonal and communication skills.

Desirables

  • Experience with large volume covers.
  • Food Safety Training.

Shift Pattern:

  • Minimum 16 hours per week - two shifts. 
  • Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.
People say you can’t choose your family, well we choose you to be part of ours.

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