General Services Manager
Found in: Talent UK C2 - 2 weeks ago
This position offers a unique opportunity to lead by example, demonstrating a commitment to service excellence, team development, and effective management across all service areas. Join Sodexo and become a part of our mission to improve the quality of life for all, embodying our values of service spirit, team spirit, and spirit of progress.
What you’ll do:
- Oversee the IFM contract ensuring high standards in line with SLAs and act as the main contact for department heads.
- Lead and develop teams, providing training and ensuring adherence to food safety, health & safety policies, and all legislative requirements.
- Manage site security in accordance with Sodexo and client procedures, including manpower planning and security shift patterns.
- Drive sales, manage budgets effectively, and maintain rigorous stock control, ensuring financial performance aligns with targets.
- Engage in client and stakeholder liaison, maintaining excellent relationships and ensuring security and service policies are followed.
- Proven experience in IFM contract management, with a strong focus on service delivery, customer satisfaction, and team leadership.
- Expertise in managing comprehensive service areas, including security, catering, and health & safety.
- Strong financial acumen, with experience in budget management, cost control, and financial reporting.
- Excellent communication and relationship-building skills, capable of working effectively with clients, stakeholders, and teams.
- Commitment to continuous improvement, with a track record of implementing initiatives that enhance service quality and operational efficiency.
- Experience with a manufacturing background including industrial cleaning would be desirable
About Sodexo At Sodexo, our mission is to improve the quality of life for individuals and organizations worldwide. We are a global leader in services that enhance organizational performance, contributing to the overall well-being of our clients and the communities we serve. As a General Services Manager with us, you’ll play a crucial role in upholding our standards and driving our mission forward.
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