Asset Servicing Client Service Senior Associate

2 weeks ago


Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

Are you passionate in Corporate Actions? If yes - explore our new opportunity in Prime Middle Office team

As an Asset Servicing Client Service Senior Associate in the Prime Middle Office team, you will be responsible for managing client relationships and supporting the global corporate actions teams. The team is tasked with resolving queries, managing exceptions and coordinating elections on voluntary events. 

Middle Office Asset Servicing is driving a demanding agenda to enhance the client experience and operating processes. As a result, in this role you will directly focus specifically on Middle Office Asset Servicing (Corporate Actions).

Job Responsibilities

Reviews and handles accurately and timely of Corporate Actions (dividends, P&I, mandatory, voluntary, proxy, tax) queries Comply with the firm and departmental procedures and controls Ensures 100% responses are received and sent on Corporate Action elections Understands the control environment and ensuring daily checks are completed Participates in and facilitate team huddles Escalates appropriately to senior managers  Assists with team and departmental processes and projects

Required qualifications, capabilities and skills

Financial markets product knowledge and understanding of the transaction lifecycle Strong analytical and interpersonal skills  Ability to face off to very demanding stakeholders and managing their expectations  Excellent problem solving skills to identify, understand and address operational and technical issues  Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives  Motivated and able to deliver with minimal supervision, whilst working effectively in a team

Preferred qualifications, capabilities and skills

Full lifecycle Asset Servicing product & process knowledge Corporate Actions and Middle Office exposure

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