Head of Operations

4 days ago


Longford, United Kingdom British Airways Full time

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.

As the logistics and cargo brand of International Airlines Group, you’ll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.

As well as helping to keep the world’s economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.

About the role...

As an integral member of the IAG Cargo Transformation Office you will be responsible for managing fundamental change from inception to delivery. Using a business partnering model to transform the way IAG Cargo operates, as the Head of Operations & Central Transformation 
you will be embedded within senior leadership teams across the business to drive change that delivers for our colleagues and customers. You will be accountable for driving continuous improvement to deliver the IAG Cargo transformation programmes and objectives. You will 
provide key oversight and strategic direction to a wide range of senior internal and external stakeholders as well as the wider Transformation team.

It's all about you...

We're looking for someone who can demonstrate the following experience:

Strong communication and influencing skills, with an ability to command respect and influence strategic decisions at the most senior levels both internally and externally. Able to deliver transformational change in a complex operational environment. Effective senior stakeholder management, balancing and finding compromises between opposing views and opinions. Problem solving and an understanding of the broader business context Financial planning Flexibility in a rapidly changing and developing environment, with the ability to work under pressure Innovation and agility - transforming industry trends into practical, cost effective, secure, scalable and supportable solution Qualifications
Educated to degree level or equivalent experience

What we offer:

Wherever you work within IAG Cargo, you’ll play a part in connecting people and countries and join a diverse and inclusive business that’s making a difference to the future of aviation.

Colleagues working for IAG Cargo:

Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

Please advise us if you require any reasonable adjustments to take part in the recruitment process so we’re able to remove any barriers that may present themselves.



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