Operations Manager
2 months ago
As an Operations Manager, you will be responsible for overseeing the operational aspects of the Corporate Lending Team, ensuring efficient and high-quality service delivery to Customers, Intermediaries and Sales Teams.
You will be managing 4 small teams and be responsible for the delivery of excellent customer service, optimisation of processes, handling escalations, and ensuring the smooth execution of lending transactions.
You will play a critical role in improving client satisfaction, driving operational efficiency, and ensuring compliance with internal lending standards.
Typical duties include:
- Overseeing day-to-day operations related to corporate lending, ensuring that transactions are processed accurately and efficiently
- Serving as a key point of contact for Brokers, addressing escalated issues and ensuring prompt resolution of complex or sensitive matters
- Overseeing the handling of inquiries, complaints, and service requests, ensuring they are addressed promptly and accurately
- Identifying areas for improvement in operational workflows, systems, and customer service processes
- Implementing best practices to streamlining operations, reducing processing times, and minimizing errors
- Tracking and reporting on key performance metrics related to operational activities, including workflow management, customer and client satisfaction levels, along with operational efficiencies
- Acting as a liaison between the operations team and senior management, providing updates on operational performance and any significant issues affecting service delivery
Qualifications
Essential
- Experience in financial services; operations management, customer service, or a related role
- Strong knowledge of commercial /corporate lending products and services, including loans and account management
- Experience in managing teams and improving operational workflows
Additional Information
Benefits working at Together
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Buy & sell holidays
- Discretionary annual bonus
- Matched pension contribution
- Life assurance
- Critical illness cover
- Health cash plan
- Private medical insurance
- Free access to company holiday homes
- Travel season ticket loans
- Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
-
Operations Manager
4 weeks ago
Cheadle, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeJob Title: Operations ManagerJob Summary:We are seeking an experienced Operations Manager to join our Corporate Lending Team. As an Operations Manager, you will be responsible for overseeing the operational aspects of the team, ensuring efficient and high-quality service delivery to customers, intermediaries, and sales teams.Key Responsibilities:Manage 4...
-
Treasury Operations Manager
4 weeks ago
Cheadle, United Kingdom Together Full timeJob DescriptionAs a Treasury Operations Manager you will be expected to be a self starter with a broad range of technical abilities and significant Treasury experience, gained within Financial Services. It is a varied role focusing on the covenant monitoring, reporting and maintenance of existing debt facilities. You will be managing cash and liquidity and...
-
Senior Treasury Operations Manager
4 weeks ago
Cheadle, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout the RoleWe are seeking a highly skilled Treasury Operations Lead to join our team at Together Financial Services Limited. As a key member of our Treasury Operations team, you will be responsible for leading the development of our Treasury Operations procedures, managing cash and liquidity, and monitoring covenant compliance.Key ResponsibilitiesLead the...
-
Operations Manager
4 days ago
Cheadle Hulme, Stockport, United Kingdom Leisure People Full timeJob Opportunity: Operations ManagerWe are seeking a highly skilled Operations Manager to lead our leisure centres in Stockport, working closely with the General Manager to deliver exceptional operational performance and health and safety standards.This is an exciting opportunity for a motivated individual to take on a senior management role, supporting the...
-
Operational Manager
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Leisure People Recruitment Full timeAssistant General Manager OpportunityWe are seeking an experienced Assistant General Manager to support the General Manager in our Leisure Centres, working across two locations in Stockport for a multiple award-winning leisure brand.As a key member of the management team, you will be responsible for:Leading and coaching teams to deliver exceptional...
-
Warehouse Operative
6 months ago
Cheadle, United Kingdom Barclay & Mathieson Full time**PURPOSE OF JOB** The Warehouse Operator is required to participate in our warehouse operations and activities. Warehouse Operator responsibilities include storing materials, pulling materials and preparing them for onward delivery. This work is of a physical nature and involves lifting, carrying and pulling. The objective is to increase efficiency,...
-
Cleaning Operative
5 months ago
Cheadle, United Kingdom Britegroup Limited Full timeCleaning operative required to work alongside two other cleaners. Monday-Friday 5-8pm **Overtime available** We are looking for a **reliable, trustworthy and proactive operative** to work alongside other members of staff. Duties include: wiping desks, cleaning kitchens, toilets, emptying bins, managing other staff member, ordering stock and ensuring the...
-
Intermediary Operations Manager
3 months ago
Cheadle, United Kingdom Together Full timeCompany Description We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...
-
Transport Operations Manager
1 month ago
Cheadle Hulme, Stockport, United Kingdom VEA Telecoms Ltd Full timeJob Title: Transport Operations ManagerCompany: VEA Telecoms LtdLocation: Manchester or BirminghamSalary: £30,000 - £35,000VEA Telecoms Ltd is seeking a skilled Transport Operations Manager to oversee the management of our growing fleet nationally. With over 75 vehicles across our branches in Manchester, Cumbria, and Birmingham, the successful candidate...
-
Senior Operations Manager
3 weeks ago
Cheadle, Cheshire, United Kingdom Get Staffed Online Recruitment Full timeOperations and Projects ManagerKey ResponsibilitiesDrive business growth through effective operations managementLead and manage a team of professionals to deliver high-quality resultsCollaborate with stakeholders to identify and implement process improvementsRequirementsProven track record of success in operations managementStrong leadership and team...
-
Head of Corporate Operations
4 months ago
Cheadle, United Kingdom Together Full timeCompany Description We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...
-
Maintenance Operative
6 months ago
Cheadle, United Kingdom Your Chapter Full time**Maintenance Operative - North West **(Preston, Lancashire and** **Greater Manchester with occasional travel to Shropshire)*** **Responsibility for managing a portfolio of geographically dispersed residential properties.** **Salary up to £28,800 per annum including vehicle allowance** We’re looking for an experienced multi-skilled maintenance...
-
Digital Operations Manager
4 days ago
Cheadle Hulme, Stockport, United Kingdom Pets at Home Full timeJob DescriptionPets at Home is seeking a Digital Operations Manager to lead and optimize our digital platform processes, fix technical issues, and drive decisions with data insights.We are inspired by diversity and inclusion, and we believe in reflecting this in our team.This role is responsible for operational oversight, issue management, and analytics. The...
-
Sales Operations Director
1 month ago
Cheadle, United Kingdom Together Full timeJob DescriptionAs our Sales Operations Director, you will be reporting to the Group Sales Director and acting as their 2ic. Through your management structure, you will ultimately be responsible for circa 55 direct telephony Sales professionals, in turn, responsible for direct sales across both our regulated and non-regulated lending streams. We always aim to...
-
Manufacturing Operations Manager
6 days ago
Cheadle Hulme, Stockport, United Kingdom UK Staffing Group Limited Full timeJob Title3D Production ManagerAbout the RoleWe are seeking an experienced Manufacturing Operations Manager to join our team in Manchester. The ideal candidate will have a strong background in production management and be skilled at overseeing factory processes.ResponsibilitiesSchedule and coordinate production processesDevelop and implement process...
-
Warehouse Operative
1 month ago
Cheadle, United Kingdom People Solutions Group Full timeWarehouse Operative Thursday & Friday ONLY: 2.30PM - 11.00PMPay Rate: £11.44 PER HOUR What's in it for me?People Solutions are currently recruiting for experienced part-time Warehouse Operatives to join our well-established client based in Cheadle, Greater Manchester. What are the benefits? Ongoing Work No Weekend Working Weekly Pay Overtime...
-
Treasury Operations Manager
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeAbout the RoleWe are seeking a highly skilled Treasury Operations Manager to join our team at Together. As a key member of our finance team, you will be responsible for managing cash and liquidity, as well as interest rate risks within agreed limits.Key ResponsibilitiesSupport the development and embedding of the Group Treasury PolicyManage the operational...
-
Retail Operations Director
6 months ago
Cheadle, United Kingdom Pets at Home Full time**Regional Operation Director - North (Stafford to Wick)** - Field based, regional travel from home location - Highly competitive total reward package **Does the thought of joining the UK’s leading Pet Care business as a Regional Operations Director, inspire an internal tail-wag for you? If it does, paws for thought and read on.** This role presents a...
-
Operational Performance Manager
10 hours ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob OverviewThe Operational Performance Manager will play a key role in driving business growth and delivering exceptional customer experiences. This role requires strong leadership skills, technical expertise, and a passion for excellence.
-
Treasury Operations Manager
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeTreasury Operations RoleWe are seeking a highly skilled Treasury Operations Manager to join our team at Together, a leading provider of property finance solutions. The successful candidate will be responsible for managing cash and liquidity, as well as interest rate risks, within agreed limits. This role will also involve managing a small team of 2 and...