Team Manager

3 weeks ago

Yeovil, United Kingdom Second Step Full time

Job summary

Open Mental Health is partnership of nine local voluntary organisations and the NHS in Somerset. By adopting a multidisciplinary, partnership approach we work as one service to limit barriers to accessing services and ensure that people get the support they need, when they need it. We have a shared ambition to support people to achieve a fulfilling life beyond services. Step Down works with clients on their journey from acute services to their own accommodation, coproducing strengths-based, individual recovery plans that provide strategies to; better manage their mental health, identify warning signs, build resilience and nurture positive relationships. From the moment someone moves in, the focus will be on life after move on and building practical living skills to support independence and wellbeing. Step Down is a 9-5 service that operates 7 days a week, 365 days a year to support our clients maintain a meaningful life and continue on their pathway to recovery.Stepladder Mens Mental Health service is a mens mental health and wellbeing project, supporting men to make connections and find support in their local communities. Working across Somerset as part of Open Mental Health, Stepladder focuses on community development project work, acting as a catalyst for other groups, organisations and individuals to reach out to men who may be isolated and finding life tough.

Main duties of the job

We are looking for someone who is passionate about working collaboratively with partners and leading services that support people with mental health challenges achieve fulfilling lives beyond services. Youll have good knowledge of the support needs of people with long-term and enduring mental health challenges and experience in managing teams. Youll be an excellent communicator, be great at building trusting relationships at all levels of the system and be keen to contribute to the development of the wider team and a proven track record of delivering quality services.

About us

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Job description

Job responsibilities

Ensure that services and projects run effectively on a day-to-day basis meeting targets as agreed with SFT, Somerset County Council and the Senior Operations Manager. Collaborate with other Open Mental Health managers to maximise achievement of operational objectives, ensure warm-transfer to appropriate Open Mental Health and other VCSE services, and promote effective communication and teamwork. With input from the Mind and Rethink managers, develop Standard Operating Procedures and provide internal and external reports to the Service Management Team and other key stakeholders. Recruit, manage and lead a team, creating a supportive culture.

Person Specification

Experience

Essential

Proven experience working in a community-based service ( supported housing service, community mental health team, day centre, supporting seniors, education or hospital discharge services) Proven experience working with housing providers and local authorities to support people to access suitable accommodation Proven experience of effective risk management of community based services and working within standard operating procedures Demonstrable knowledge of systems change and ability to embed

Desirable

Working as part of a hospital discharge team or experience of working alongside clinicians in acute settings. Background in assertive outreach.

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