Deputy Business Support Manager

4 weeks ago

Carlton Colville, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

Job summary

We are pleased to share an exciting opportunity within our Child, Family and Young Person's (CFYP) Care Group, working within the Dragonfly Unit.

The Dragonfly Unit is a 12 bed Adolescent General Admission Unit, supporting young people between the ages of 13-17 alongside their families.

Do you have an interest in data, information and experience in Leading a Team? Are you looking to take the next step into Leadership and Management or develop your existing skills?

If your answer is yes, yes, yes, we would very much welcome your application to undertake the newly created role of Deputy Business Support Manager.

We are looking for someone with excellent communication skills and a keen eye for detail, who can effectively manage multiple tasks, work on their own initiative and prioritise their own workload. The successful candidates will be flexible, have experience in business and performance management, be well-organised, motivated and dedicated.

This post will work closely with our Performance & Information Business Support Manager and Senior Management Team to support the development and transformation of Children's Mental Health Services in Suffolk and Norfolk.

Previous administration experience is essential and experience of working with senior colleagues, use of ICT applications/packages, diary management, data and excel presentations, minute taking, line management and extensive knowledge of all Microsoft packages

Main duties of the job

You will be responsible for:

o Supporting performance reporting across the Care Groupo Assisting senior managers and teams to own their data and informationo Assist with developing the Care Group Business Continuity and Resilience Plan under the direction of the Business Support Managero Line manage Business Support colleagues and support peers with the same. Lead on recruitment, undertake monthly Management Supervision, promote adherence to Trust Policy, support compliance in all areas and undertake budgetary requirements. o Working with other deputies and BSMs to share good learning and implement new solutions to drive performance in all areas, data quality and continually seek ways to improve Young People's careo Working with the Contracts, Performance, and Information Team to develop robust and efficient reporting and escalation processes

The role requires initiative, discretion, attention to detail and the ability to work with minimum supervision to deadlines.

Excellent administrative, organisational and communication skills are essential to the success of this role.

While the successful applicant must be able to demonstrate their skills to meet the requirements of the role, we encourage applicants to consider how they are able to demonstrate a commitment to encompassing our Trust's values of Positively, Respectfully, Together; we are committed to promoting a positive culture in the workplace for everyone.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

BenefitsBenefits included with this role are:-o NHS pensiono a comprehensive in house & external training programmeso career progressiono starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)o staff physio serviceo gym membershipo NHS discounts and many more.

Job description

Job responsibilities

An ideal candidate will:

Be keen and willing to learn and develop themselvesUnderstand data and information, and be comfortable dealing with itHave experience working with people of all levels of ability and seniorityBe willing to explore new ways of workingBe an experienced staff leader able to deal with complex situationsBe experienced in dealing with IT and particularly electronic patient records. Be experienced in collating and analysing data for projects and creating reports

Providing administration to project groups note taking, agenda preparation and coordinating diaries for meetings as required

Please find attached our Job Description for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Qualifications

Essential

Degree or equivalent which includes data analysis/presentation, data manipulation, and equivalent knowledge of information systems and data analysis

Desirable

Experience or qualifications in health informatics post graduate

Experience

Essential

Experience of communicating a range of complex or sensitive information Experience in an NHS Information / Business performance environment

Desirable

Experience of Information and commissioning environment within the NHS

Skills

Essential

Use of Excel for the following: - To import and reformat complex data Ability to work under pressure and adhere to tight deadlines Experience in motivating staff and performance management

Knowledge

Essential

Knowledge of spreadsheets and relational databases with the ability to know which software tool is most appropriate to solve individual problems Understanding of priorities, data flows, datasets, performance and business management

Desirable

Good understanding of current NHS issues and understanding of reporting requirements

  • Registered Home Manager

    1 month ago

    Carlton Colville, Suffolk, United Kingdom Leaders In Care Recruitment Ltd Full time

    Are you a compassionate leader with a knack for making a difference? We're looking for a Registered Manager to head up the team at our Amber Lodge Service in Suffolk. This isn't just a job - it's a chance to positively impact people's lives every day. Want to apply Read all the information about this position below, then hit the apply button. As the...

  • Registered Home Manager

    7 days ago

    Carlton Colville, Suffolk, United Kingdom Leaders In Care Recruitment Ltd Full time €28,000 - €30,000

    Are you a compassionate leader with a knack for making a difference? We're looking for a Registered Manager to head up the team at our Amber Lodge Service in Suffolk. This isn't just a job - it's a chance to positively impact people's lives every day. Want to apply Read all the information about this position below, then hit the apply button. As the...

  • Registered Home Manager

    4 weeks ago

    Carlton Colville, Suffolk, United Kingdom Leaders In Care Recruitment Ltd Full time €28,000 - €30,000

    Are you a compassionate leader with a knack for making a difference? We're looking for a Registered Manager to head up the team at our Amber Lodge Service in Suffolk. This isn't just a job - it's a chance to positively impact people's lives every day. Want to apply Read all the information about this position below, then hit the apply button. As the...

  • Residential Registered Home Manager

    7 days ago

    Carlton Colville, Suffolk, United Kingdom Leaders In Care Recruitment Ltd Full time €28,000 - €30,000

    As the Registered Manager, you'll enjoy a salary ranging from £28,000 to £30,000 per annum, plus a competitive annual leave package that increases with your length of service. You'll also have access to a range of lifestyle savings, a pension scheme, and a comprehensive wellbeing support system. Our client is a dedicated provider of living services for...

  • Registered Nurse

    2 weeks ago

    Carlton Colville, Suffolk, United Kingdom Meridian Business Support Limited Full time €22

    Registered Nurse (RGN/RMN) Find out if this opportunity is a good fit by reading all of the information that follows below. Lowestoft, Suffolk £22.25 per hour + paid breaks Permanent Days We are a family where 2,000+ passionate individuals are changing lives every day. We have just been ranked for the eighth year running! - amongthe top 20 large UK care...

  • Business Administration Apprentice

    4 days ago

    Carlton Colville, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Business Administration Apprentice

    4 days ago

    Carlton Colville, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    This is a fixed term position for 18 months. As part of this post, you will complete the NVQ Business Administration Level 3 qualification. As an organisation we are committed to strengthening and creating real opportunities for learning, improving and working creatively. If you are motivated, compassionate, a good team player and keen to make a difference...

  • Clinical Support Worker

    1 week ago

    Carlton Colville, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    This is an exciting opportunity for Clinical Support Workers to join the Dragonfly Unit in supporting young people through their mental health journey. We are looking for Band 3 Clinical Support Worker’s that are passionate about recovery led care with a focus on promoting least restrictive practice. The 12-bedded Dragonfly Unit is based in Carlton...

  • General Manager

    4 weeks ago

    Carlton Colville, United Kingdom CareerBliss Full time

    An opportunity has arisen for an ambitious person with previous club management or similar experience. Proven business development skills, great team leadership, daily management and people skills are key.An 18-hole Championship Parkland Course, par 3 academy facility, on site driving range and food and beverage operation, the club is well equipped. The...

  • General Manager

    4 weeks ago

    Carlton Colville, United Kingdom Rookery Park Golf Club Full time

    An opportunity has arisen for an ambitious person with previous club management or similar experience. Proven business development skills, great team leadership, daily management and people skills are key.nAn 18-hole Championship Parkland Course, par 3 academy facility, on site driving range and food and beverage operation, the club is well equipped.nThe...

  • General Manager

    4 weeks ago

    Carlton Colville, United Kingdom Rookery Park Golf Club Full time

    An opportunity has arisen for an ambitious person with previous club management or similar experience. Proven business development skills, great team leadership, daily management and people skills are key. An 18-hole Championship Parkland Course, par 3 academy facility, on site driving range and food and beverage operation, the club is well equipped. The...

  • General Manager

    4 weeks ago

    Carlton Colville, United Kingdom Rookery Park Golf Club Full time

    An opportunity has arisen for anambitious person with previous club management or similarexperience. Proven business development skills, great teamleadership, daily management and people skills arekey.An 18-hole Championship Parkland Course, par3 academy facility, on site driving range and food and beverageoperation, the club is well equipped. The clubmoved...

  • Stock Control Officer

    1 month ago

    Carlton, United Kingdom Reed Business Support Full time

    Our public sector client has a requirement for a temporary Stock Control Officer to join their Stores Team to assist in the preparations for the year-end stock take (31st March). You will be responsible for ensuring that sufficient stock is always availablefor staff who repair and maintain properties. Working Hours - Full-Time (37 Hours) working 8am to...

  • Service Lead

    6 days ago

    Carlton Colville, Suffolk, United Kingdom Crooton Ltd Full time €26,800

    Service lead/ Senior Support Workers - Lowestoft, East Suffolk All candidates should make sure to read the following job description and information carefully before applying. £26,800 per year Lowestoft Care Services 37.5 hours per week Monday to Friday - occasional weekend on-call cover on a rota basis. Key description of the role: -Service lead/...

  • Service Lead

    7 days ago

    Carlton Colville, Suffolk, United Kingdom Crooton Ltd Full time €26,800

    Service lead/ Senior Support Workers - Lowestoft, East Suffolk £26,800 per year Lowestoft Care Services 37.5 hours per week Monday to Friday - occasional weekend on-call cover on a rota basis. Key description of the role: - Service lead/ Senior Support Workers - Lowestoft, As an important management team member, you will be leading and managing...

  • Service Lead

    6 days ago

    Carlton Colville, Suffolk, United Kingdom Crooton Ltd Full time €26,800

    Service lead/ Senior Support Workers - Lowestoft, East Suffolk £26,800 per year Lowestoft Care Services 37.5 hours per week Monday to Friday - occasional weekend on-call cover on a rota basis. Key description of the role: - Service lead/ Senior Support Workers - Lowestoft, As an important management team member, you will be leading and managing...

  • General Manager

    4 weeks ago

    Carlton Colville, Suffolk, United Kingdom Rookery Park Golf Club Full time

    An opportunity has arisen for an ambitious person with previous club management or similar experience. Proven business development skills, great team leadership, daily management and people skills are key. An 18-hole Championship Parkland Course, par 3 academy facility, on site driving range and food and beverage operation, the club is well equipped. As the...

  • General Manager

    4 weeks ago

    Carlton Colville, Suffolk, United Kingdom Rookery Park Golf Club Full time

    An opportunity has arisen for an ambitious person with previous club management or similar experience. Proven business development skills, great team leadership, daily management and people skills are key. An 18-hole Championship Parkland Course, par 3 academy facility, on site driving range and food and beverage operation, the club is well equipped. As the...

  • Hostel Support Worker

    3 weeks ago

    Colville, United Kingdom Prentis Solutions Limited Full time

    Job Title: Hostel Support WorkerReporting To: Senior Housing Support OfficerAbout the Role: We are seeking a dedicated and professional Hostel Support Worker to ensure the safety and security of our building and residents. The successful candidate will be responsible for maintaining health and safety procedures at all times, providing excellent customer...

  • Hostel Support Worker

    5 days ago

    Colville, United Kingdom Prentis Solutions Limited Full time

    Job Title: Hostel Support WorkerReporting To: Senior Housing Support OfficerAbout the Role: We are seeking a dedicated and professional Hostel Support Worker to ensure the safety and security of our building and residents. The successful candidate will be responsible for maintaining health and safety procedures at all times, providing excellent customer...