Team Member

5 months ago

Manchester, United Kingdom Pasta Evangelists Full time
Description As a Team Member you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role plays a vital part in delivering high-quality customer service, maintaining cleanliness and hygiene standards, and supporting the overall success of the site.
What you'll do at Pasta Evangelists:
  • Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
  • Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
  • Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
  • Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
  • Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
  • Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment. 

Who you are:
  • Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
  • Able to undertake a criminal record check.
  • Team-oriented person who is willing to support your colleagues to achieve common goals.
  • Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
  • Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
  • Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
  • Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
  • Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
  • Flexibility in hours, airport shifts can start at 3am. 
  • … A pasta lover 

What we can offer:
  • Competitive salary to attract best talent
  • Join a dynamic, fast-moving & diverse team
  • Duty free discounts excluding alcohol and cigarettes
  • Regular team socials and pasta tastings
  • Free Pasta Evangelists products
  • Referral bonus Scheme
  • Cycle to work scheme
  • 28 days of paid annual leave (bank holidays inclusive) 
Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.
Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.
Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month.

Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available on pastaevangelists.com as well as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers.  

Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.

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