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Fleet Information Manager

7 months ago

Gourock, United Kingdom CalMac Ferries Limited Full time

 Fleet Information Manager 

Reports to: Fleet Policy and Information Manager

Vacancy Ref:  2275-SB

Contract:  Permanent

Rate of pay: Manager Grade 1

Location: Gourock/Agile Working/Network travel as required

Hours per week: 37.5

Date advertised: 18 August 2023

Closing date: 01 September 2023

CalMac Ferries Limited
CalMac Ferries Limited is the UK's largest ferry operator in terms of ships and destinations served and one of the largest transport operators in Scotland. 
It is a multi-award-winning ferry and port operation and ship management specialist providing essential lifeline services and logistical support to island and remote communities. 

Benefits of a career with CalMac Ferries Limited
• A rewarding career
• A competitive salary
• Excellent training, development, and career progression
• 37 days annual leave (pro-rata)
• Staff travel pass for yourself, spouse/partner, and dependents

Role Overview 

Reporting to the Fleet Policy and Information Manager this role will this role will develop data management and data driven decision making in the department and deliver the fleet data strategy.


Principal Accountabilities

Management of department processes should be in line with company expectations and ensuring consultation is completed with relevant process reviewers when adding, amending, deleting, and reviewing owned processes.


Data Analysis and Information Management
• Identify and introduce new and innovative approaches to optimise effective and efficient ways of working within the Directorate particularly producing and presenting management information from a variety of data streams to improve fleet management decisions.
• Act as O365 Subject Matter Expert - Deploy & optimise use of O365 apps and tools for use within the Directorate
• Lead in the department for SharePoint site management, deployment, control and management of SharePoint sites used by the Standards and Performance and Fleet Management Departments.
• Enable and support digitisation and document management of fleet documentation in consultation with the Documentation and Policy Managers
• Manage online libraries of fleet documentation, reports and supporting information to establish a single source of fleet safety, technical and marine information.
• Receipt and processing of regulation changes affecting the maintenance of the fleet.
• Oversite of data management controls for the directorate and carry out duties as Data Steward for the Directorate (as required by Company policy/GRDP).
• Identifying and consolidation of all suitable data sources (including defining and driving data standards) to establish consolidated and simplified data source for analysis.
• Provide data analysis support to the Management team for reporting and decision-making purposes, on request.
• Build and deploy data visualisation tools to enable better data driven decision making and activity prioritisation across the standards and performance and fleet management departments.
• Provide the Management Team, wider business and external stakeholders with information and / or reports (including generation of KPIs) for monthly, quarterly and annual business planning and performance reviews, routine reporting, Freedom of Information, ministerial and press enquires.
• Developing data sources, where gaps exist, in liaison with the Standards and Performance and Fleet Management Departments and any external stakeholders. Validate proposed solutions with business representatives and wider team to ensure solutions and restrictions are clearly understood & meet user expectations.
• Identifying and developing data required to support new capability (supporting data flow from introduction of new software tools and vessels).
• Supporting the receipt and processing of fleet regulation changes, bulletins and external information affecting management of the fleet supported by the Assurance Team.


Stakeholder Management
• Liaise extensively with all members of the Standards and Performance and Fleet Management teams at various levels.
• Facilitation of workshops with key stakeholders to map current and future data sources, standardisation, analysis and visualisation.
• Main point of contact in the department for O365, data and documentation act as Subject Matter Expert providing advice, guidance and direction on all such matters.
• Participation and chairing in specified meetings as directed by Head of Marine and Safety Authority and Head of Technical Authority.
• Work collaboratively with the Fleet Management Department of CalMac Ferries Ltd to ensure quality of service to ferry users, and maximising fleet performance, resilience and reliability by optimising use of data.


General Management
• To support Continual Improvement processes and improve the processes and procedures for data and information storage management, ensuring lessons are identified and learned post and shared and aligned with wider stakeholders.
• Visionary thinker, able to think strategically.
• A powerful and persuasive ambassador for CalMac Ferries Ltd.
• Able to think on their feet and remain calm under pressure.
• Any other duties as required by Head of Marine and Safety Authority.


Qualifications, skills, and experience
Essential
• 3 years' experience in an administrative management or data-related role
• Demonstrable experience in information and data management 
• Proven experience in all aspects of Microsoft Office applications 
• Ability to deal with staff and build relationships at all levels both internally and externally. 
• Proven verbal and written communication skills. 
• Strong document, data and process management skills. 
• Ability to collate and report effective management information. 

Desirable
• Specialist in Microsoft SharePoint, PowerBI and Office 365 
• Experience in Data collection, analysis and visualisation 
• Experience in commercial ship operations and management, sea going background advantageous.
• Experience in ISO9001 quality management systems, processes and procedures. ISO 9001 lead auditor qualification and experience.