Security Officer Horsham

3 weeks ago


West Sussex, United Kingdom EMCOR UK Full time

Job Purpose:

This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.

Principle Accountabilities: demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times. always display excellent situational awareness. facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills. be aware of protest and demonstration activity and respond/escalate as appropriate. to actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner. to be fully conversant with all operating procedures and always follow them. assist as instructed during major incidents. always display your SIA licence whilst on duty. maintain accurate records/logs and submit reports as instructed. positively participate in any staff welfare or development programmes and to actively engage in any mandatory training. use communication tools (radio/phones) in a confident and clear manner. carry out any other reasonable request as required  Great interpersonal skills, good communicator with experience in delivering great customer service and the desire to keep people and premises safe. The role will involve some use of I.T systems and telephones. Corporate Security experience ideal with a valid SIA Security Guarding or Door Supervision licence.

Person Specification

Able to obtain clearance to BS7858 on success of offer SIA Licence – Security Guard SIA Licence – Door Supervisor SIA Licence – CCTV First aid qualification (ELS
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