PCN Pharmacy Technician

Job summary

The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care.

The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in general practices, including promotion of repeat dispensing and online ordering, minimising clinical risk, and aiming to reduce wasted medicines.

Main duties of the job

The post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments.

This will involve assisting PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

About us

Mid Norfolk PCN are recruiting for a PCN Pharmacy Technician.

The post holder will be supporting the following general practice organisations in Mid Norfolk PCN:

Elmham Surgery

Mattishall & Lenwade Surgeries

Orchard Surgery

Shipdham Surgery

Theatre Royal Surgery

Toftwood Medical Centre

The PCN has worked closely together as a collaborative group for several years. We have an exciting opportunity for a proactive pharmacy technician to join our supportive multi-disciplinary team to improve the quality of general practice within the Network by improving the patient experience, maximising safety, and contributing to resilience.

Job description

Job responsibilities

The role will consist of the following duties and responsibilities:

Support the role of the Clinical Pharmacist at Primary Care Network Level.

Carry out medicines switches in GP practices in line with practice and ICB agreed specific protocols reviewing patients records; amending records and informing patients.

Carry out housekeeping whilst in patient records dose optimisation and medicines synchronisation.

Improve prescribing processes in general practice.

Promotion of electronic repeat dispensing and online ordering.

Report on key performance indicators for CPGP to demonstrate added value for patients and general practice in accordance with NICE guidance.

Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes.

Work closely with GP practices and the ICB.

Participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician within the CPGP model and to promote issues relevant to prescribing and medicines optimisation.

Liaise with other pharmacy stakeholders ICB Medicines Optimisation team, community pharmacy, and hospital pharmacy teams.

Support the Medicines Optimisation team in the delivery of the Medicines Optimisation strategy.

Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct.

To be responsible for the organisation, planning and of own workload to meet set deadlines.

To utilise GP practice clinical systems to conduct prescribing audits SystmOne and EMIS Web.

To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice.

As instructed by the ICB Medicines Safety Officer, ensure that all major MHRA drug alerts, where appropriate and within level of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result.

To assist in the monitoring of prescribing expenditure at individual practice level and propose changes to ensure containment within identified resource.

To undertake learning and development to ensure the required knowledge and skills for practice based work.

To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change.

Person Specification

Qualifications

Essential

Professional registration with GPhC BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Evidence of continued professional development (CPD)

Desirable

Evidence of further qualifications and/or study following registration

Experience

Essential

Minimum of 2 years experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Demonstrate experience of working with other clinical professionals/as part of multi-disciplinary teams to influence patient care.

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