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Facilities Compliance Manager
4 months ago
Job summary
We are looking for a highly qualified and suitably experienced individual to join the Estates and Facilities Division here at Lancashire Teaching Hospitals. If you are looking to take the next step in your career in Facilities Management, keep on reading...
As our Facilities Compliance Manager, you will provide effective compliance, and performance business services for the Directorate, setting and supporting the performance measurement agendas, ensuring the compliance needs of the Directorate, statutory and mandatory requirements etc. are measured and met to agreed deadlines.
You will also contribute to the continuous development and efficient production of information reporting systems and Facilities service analysis to meet the developing needs of key internal and external stakeholders.
As an integral part of the Senior Leadership team, you will proactively monitor compliance in relation to all metrics generated by the FM department. You will also support the FM Trust service leads when negotiating service specific SLA's and participate in tender exercises as they arise.
Main duties of the job
You will develop and manage appropriate systems to identify, clarify and ensure that all areas of compliance are effectively managed in line with current legislation, mandatory requirements, codes of practice and good practice.
You will also hold accountability for compliance information systems utilised to performance manage Facilities Services. This involves ensuring the information contained within the system is up to date by completing systematic quality checks and audits to ensure accuracy within the system.
Finally, you will support the Head of FM and liaise with external agencies for areas of responsibility within Facilities, including but not limited to PLACE, ERIC, PAM, CQC etc, and coordinate the submission of Facilities Performance Management annual data collection returns.
About us
We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description
Job responsibilities
Monitor, scrutinise and project manage the development, content and implementation of a range policies and procedures within areas of compliance, Facilities Strategic Delivery plan, health and safety, standards and performance relevant to, and for, the Facilities Directorate. Ensure that the means of Facilities compliance delivery is regularly reviewed and develop appropriate recommendations on appropriate strategies to deliver optimum performance. Be required to analyse, interpret, and resolve highly complex statistical and information problems in relation to compliance facets across all Facilities services. These may require innovative and new ways of delivering services which may conflict with traditional thinking and opinions. To actively review a wide range of departmental practices to confirm they remain appropriate and where identified introduce modifications to deliver performance/compliance/financial/service benefits. Person Specification
Qualifications and Education
Essential
Highly developed, specialist knowledge of Facilities Compliance, audit and data analysis, gained through relevant qualification or equivalent combination of education, knowledge, skills, and experience. Degree or comparable level 7 qualification within Facilities management or relevant experience, skills and knowledge. High level of IT qualification and skills related to software systems, Microsoft Office products including Microsoft Excel, Access and MSQuery. Evidence of continued professional development to include attendance at seminars, conferences, training courses and meetings.
Desirable
A good knowledge of the Healthcare/NHS environment.
Knowledge
Essential
Previous experience of developing and successfully implementing Systems Compliance management, Informatics and Performance. Previous management experience of a wide range of Facilities issues. A high level of understanding of compliance issues, current legislation and mandatory requirements relating to the facilities function. Experience in a public service environment. Fully understand the level and the standard of service required and ensure statutory and performance standards are maintained, monitored and regularly reviewed. An in-depth knowledge of Legislative Changes, Statutory Standards, legal requirements etc. Significant experience in a leadership position within the NHS, public sector or wider.
Desirable
Experience working within NHS Facilities management.
Skills
Essential
Ability to work within and lead large teams in diverse services. Able to communicate effectively verbally and in writing including communicating highly complex, sensitive, or contentious information. High level of analytical skills and ability to draw conclusions for complex information. Ability to develop solutions to compliance and information issues and to support management and senior management teams in finding solutions. Excellent change management approach with influential and persuasive skills and the ability to overcome barriers to change with a positive 'can do' attitude. Ability to work to short and demanding timescales.
Desirable
Good standard of written and verbal communication Problem solving Effective negotiating Setting and achieving operational objectives