Endoscopy Clerk

Job summary

An exciting opportunity has arisen for a position within Endoscopy at Sandwell and West Birmingham NHS Trust. This specialty requires a proactive individual capable of taking responsibility for ensuring achievement of national waiting time targets and managing efficient booking processes across multiple sites in response to the needs of a diverse and critical patient group. Experience and knowledge in endoscopy bookings is essential including waiting list experience and knowledge of endoscopy procedures.

We would welcome applications from candidates who do not hold the Business Administration Level 3 who would be willing to undertake the apprenticeship once in post.

Main duties of the job

Main duties of the job

The post holder must have excellent communication and organisational skills, the ability to prioritise their own workload and have a professional attitude. They must be capable of liaising professionally with patients, and with colleagues at all levels, including senior consultants and nurses from across the Trust.

You will also need an overview of the national 6 week diagnostic target, cancer pathways and 18 week pathway management systems.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

Our People - to cultivate and sustain happy, productive and engaged staff Our Patients - to be good or outstanding in everything we do Our Population - to work seamlessly with our partners to improve live Job description

Job responsibilities

For further details please see the attached job description and person specification for more information.

Person Specification

Qualifications

Essential

Good standard of general education (GCSE or equivalent in Maths and English) Basic keyboard and computer skills

Desirable

clerical Skills Knowledge of NHS Systems

Experience

Essential

Customer Service experience Basic keyboard and computer skills Relevant clerical experience Experience of patient information system (eg Medway or PiMS)

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