Healthcare Assistant

3 days ago

Telford, United Kingdom Woodside Medical Practice Full time

Job summary

Healthcare Assistants work as part of the team, providing clinical support to the multidisciplinary team and to assist other members of the team to ensure a high standard of patient care. Working under the supervision of a clinician and in accordance with specific practice guidelines and protocols, be responsible for performing specific duties including basic vital observations. The Healthcare Assistant will also undertake basic housekeeping duties as directed by the clinician in charge and have a flexible approach to shift patterns and service needs which may involve working in different areas or cross site working.

Main duties of the job

To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carer. To competently undertake and record (and after appropriate training) base line observations:

- Temperature

- Pulse

- Respiration

- Blood oxygen saturations

- Blood pressure

- Weight

- Urinalysis

- Blood Glucose

- Peak Flow

- ECG Recording

- Venepuncture

- Diabetic blood appointments, including foot checks.

- NHS health checks

- Learning Disability Health checks

- Assisting with Minor op procedures (coils and implants)

Act as first point of contact with patients and/or their carer, maintaining oversight of the waiting room. To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score). Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional. Recognising changes in patients observations/condition and reporting them to the nurse in charge/ appropriate registered healthcare professional. Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies, To feedback, report and escalate as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.

About us

Woodside Medical Practice is based in the heart of Woodside, Telford and provides healthcare services to a patient list of approximate 6,400 patients. You will be joining a supportive team of 2 GP Partners, 3 Salaried GPs, 1 Nurse and a support team consisting of medical administrators and reception staff.

Job description

Job responsibilities

Assisting nursing staff in caring for an individuals hygiene and physical comfort.

Dispose of clinical waste in line with health and safety instructions

Undertake clinical activities as directed and under the supervision of the Registered Nurse

Measure and record routine observations of temperature, pulse, blood pressure, Weight and, urinalysis

Apply simple dressings to speciality definition

Assist with patient mobility using correct equipment and techniques.

Handle and label specimens safely and correctly

Assist patients and chaperone whilst clinical examination / procedures are being undertaken

Collect drugs required for the appropriate clinical session, ensuring safe return and storage after clinical session has ended

Maintain patient confidentiality at all times

Assemble nursing documentation, including all stationery requirements for clinical sessions

Use EMIS to check clinic lists, reporting any discrepancies to clerical staff / senior nurse on duty

Record demographic details of individuals in manual and computerised records

Answer telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors

Verbally update the Registered Nurse regarding patients condition

Support communication with patients, relatives or their carers and encourage participation including assisting patients, relatives and carers where there are specific communication difficulties

Support distressed patients and relatives

Be aware of and support individual, religious, cultural and psychological needs

Ensure correct clinical information is displayed, regularly updated and waiting times monitored

Check referral letters, results / x-rays/visual field analysis are available for clinical session, and contact relevant departments to obtain information, if not available

Direction of patients to relevant areas for investigations, giving written information as required

Work without direct supervision offering assistance to student nurses and new members of staff

Prepare clinical area and department prior to start of clinics

Maintain, monitor and control stock and equipment within the department, reporting any deficit to senior nurse on duty

Prepare specific equipment required within the department prior to clinical procedures

Assist in protecting patients, visitors and staff from abuse and assist in managing abusive and aggressive behaviour

Be responsible for clinical incident reporting according to the Practice's health and safety standards

Escort patients to other departments with out direct supervision

Works to well established routine / procedures, may participate in discussions on proposed changes

Person Specification

Experience

Essential

Experience of working in a health care setting. Experience of working in primary care.

Desirable

NVQ Level 3 in Health and Social Care or equivalent Experience of working in community care. Experience of working in an urgent care setting.

Qualifications

Essential

Essential GCSE grade A to C in English and Maths

Desirable

NVQ Level 3 in Health and Social Care or equivalent

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