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Network Engineer
2 months ago
Why this role matters
Our networks – both fixed and mobile – play an essential role in our 30 million customers’ lives, their businesses, and the economies of the 180 countries we operate in.
We’ve built a team of the world’s best communications technology experts. Our engineers have achieved extraordinary things: constantly upgrading and reimagining the network to stay ahead of the game, innovating using the latest network cloud, AI, virtualisation and advanced optical tech to build and maintain our world class global infrastructure.
Our internal Networks unit is responsible for designing, building and running the networks and technology platforms that BT, and our customers, rely on.
Across our fibre, mobile, WiFi and core networks, BT is a connectivity powerhouse, leading the world in the adoption of converged, automated, programmable network technologies.
Bringing together network strategy, transformation, and the modernisation of our mobile and fixed network assets - along with direct partnering with Enterprise, Global and Consumer on leading edge, converged services and experiences – our Networks division designs, builds and runs the technology platforms that BT, and our customers, rely upon every day.
In Networks, we play our part, every day, to make this true. We are responsible for the heart of BT, making sure our networks stay reliable, resilient, secure, and ahead of changing demands.
Our networks – both fixed and mobile – play an essential role in our 30 million customers’ lives, their businesses, and the economies of the 180 countries we operate in.
We’ve built a team of the world’s best communications technology experts. Our engineers have achieved extraordinary things: constantly upgrading and reimagining the network to stay ahead of the game, innovating using the latest network cloud, AI, virtualisation and advanced optical tech to build and maintain our world class global infrastructure.
• Every year, we file more than 100 new inventions to keep BT, our customers and the UK at the cutting edge.
• Thanks to our investments, we were able to satisfy peak demand in our core network of 22.7 Tb/s in 2020, a 30% increase over the same period in the previous year.
• In the past year, average download speeds on our broadband network increased by more than 15% despite this huge increase in demand for bandwidth.
• In the UK, 96 % of people can now receive superfast broadband at more than 30Mbps.
• On mobile we’ve seen a 36% increase in data usage over the last 12 months, with highest recorded peak on 18th March – a throughput peak of 802Gb/s for Europa League football.
Every day, we work to give BT customers the fastest, best connected networks there are, supporting truly world class solutions and services.
Put simply, we make the network... work.
You'll have the following responsibilities
Key responsibilities include;
• Providing technical network knowledge to design, test, platform and operational teams
• Develops effective working relationships with internal stakeholders to explore opportunities for partnership.
• Uses technical knowledge to support design, configuration, testing and delivery. Also propose improvements to processes and implementations on team equipment and networks.
• Seeks continuous improvement and efficiency opportunities in order to automate, centralise, standardise and simplify processes, assisting the delivery of improvement projects and initiatives.
• Representing BT to vendors and driving for solutions to technical problems.
• Completion of team activities, delivering them as efficiently as possible to support the development and maintenance of the network platform and services.
• Ensuring the technical integrity of assigned project deliverables. These activities will include: analysis and decomposition of requirements, designs, together with development of new methodologies.
• Contributing to the implementation of key strategies and transformation activities in the team.
• Adhering to all team processes, examples are; Jira updates, Timesheets & team best practices
• Troubleshooting and resolving issues in project and completing customer requests
• Building and maintaining positive working relationships with stakeholders across and outside of the business
• Accountable and responsible for the delivery of projects which support the team’s strategic goals.
• You are authorised to access, use or disclose customer information only when you need to do so to perform your operational duties.
• You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team
• You will have extensive experience of network technologies and protocols within your native domain
• You will have awareness of the E2E service journey
• You will be able to adapt to emerging and evolving technologies, in line with Tech Pathways role mapping
• Provision of E2E management, delivery and cessation of Cable-link products, including associated tasks.
• Manage own development, upskilling & multiskilling proactively in line with unit strategy.
• Responsible for the maintenance and application of required system accesses to fulfil your tasks.
• Any other tasks to support the implementation and delivery of network services on behalf of BT and the BT group.
You'll have the following skills and experience
Skills and experience
• Owning self-contained areas of work
• Executing the implementation of complex change in line with change management best practices and the associated governance.
• Managing stakeholder and demand expectations through cross area engagement
• Developing technical capability through continued learning and use of Tech Pathways
• Have a working knowledge of the 21C network
• Ensure interactions with customers and colleagues are respectful and courteous and represent BT in a professional way
• Seek to improve, and work in line with, standardised processes and procedures, including automation
Benefits
Tailored training and development opportunities to continue to build your career 22 days’ annual leave (not including bank holidays), increasing with service Life Assurance Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10% Direct Share scheme Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Discounts off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks 3 volunteering days per year Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network