IT Support Administrator

4 weeks ago


Godmanchester, United Kingdom Woodgreen, Pets Charity Full time

Our vision is for a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.

To assist in the ongoing provision of Information Technology services across Woodgreen, we are looking for an IT Support Administrator to join our Data and Technology team and provide specialist technical advice through our customer centred IT helpdesk function.

Taking responsibility for the provision of first line technical support, both in person and in the support of remote users, the successful applicant will provide expert advice, answering support queries via phone, email and the ITSM tool.  They will;

  • Maintain a high level of customer service for all support queries and adhere to all service management principles.
  • Take ownership of users technical problems and requests/queries and be proactive when dealing with user issues, logging all calls and updates on the ITSM tool.
  • Advise users of relevant policy and procedures relating to IT and information security.
  • Produce guidance and support documentation for users along with internal team documentation.
  • Liaise with external suppliers to log, update or pursue status of outstanding requests.

In addition, they will support with some 2nd line support and Infrastructure Management alongside the Senior Systems Administrator.

The successful candidate will be excellent communicator with developed 1st and 2nd line support experience.  They will have a sound understanding of data protection and cyber security and will show a willingness to keep their knowledge up to date via CPD.  If you are someone who has a positive, ‘can do’ attitude, a logical and problem solving approach and who appreciates new challenges this role would be perfect for you.

This is a hybrid opportunity with an expectation that the successful candidate will work from our Godmanchester site around 2 – 3 days a week.  In addition to a starting salary of £28,000 per annum, depending on experience, to include a market supplement, we can also offer you;

  • 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
  • Up to 8% employer pension contributions
  • Support towards healthcare costs (cashplan)
  • Free access to Headspace
  • Life assurance (4x salary)

Please note that this role is subject to a range of pre-employment checks to include a basic DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.



  • Godmanchester, Cambridgeshire, United Kingdom North West Anglia NHS Foundation Trust Full time

    We are seeking a highly organized and efficient Administrative Support Officer to join our team at North West Anglia NHS Foundation Trust. The successful candidate will provide administrative support to our consultants, nurse specialists and senior medical secretary, ensuring the provision of a patient pathway that is receptive to the needs of the patient...


  • Godmanchester, United Kingdom Woodgreen, Pets Charity Full time

    Our vision is for a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be. To assist in the ongoing provision of Information Technology services across Woodgreen, we are looking for an IT Support Administrator to join our Data and...


  • Godmanchester, United Kingdom Wood Green, The Animals Charity Full time

    Our vision is for a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.To assist in the ongoing provision of Information Technology services across Woodgreen, we are looking for an IT Support Administrator to join our Data and...


  • Godmanchester, United Kingdom Wood Green, The Animals Charity Full time

    Our vision is for a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.To assist in the ongoing provision of Information Technology services across Woodgreen, we are looking for an IT Support Administrator to join our Data and...

  • Administrator

    5 months ago


    Godmanchester, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    We are currently looking to recruit an enthusiastic and motivated full-time administrator, to provide administrative support for Primary Care Mental Health Service Countywide based at Huntingdon / Peterborough. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference, please do make...


  • Godmanchester, United Kingdom Avery Healthcare Full time

    **Saxon Manor** Care Home** located in **Godmanchester, Cambridgeshire** is recruiting for a brilliantly organised team player to join us as the Home Administrator.** **This is your opportunity to shine and bring a safe pair of hands to administrative tasks to ensure the smooth management of the Home. Your job is to support the Home Manager in daily process...


  • Godmanchester, Cambridgeshire, United Kingdom Labcorp Full time

    About the Role:As a Senior Salesforce Administrator at Labcorp, you will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that support commercial efforts. This role is part of the Commercial Operations Team, ensuring that the Labcorp Biopharma Laboratory Service (BLS) Sales,...


  • Godmanchester, Cambridgeshire, United Kingdom Labcorp Full time

    About the Role:As a Senior Salesforce Administrator at Labcorp, you will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that support commercial efforts. This role is part of the Commercial Operations Team, ensuring that the Labcorp Biopharma Laboratory Service (BLS) Sales,...

  • IT Support Specialist

    3 weeks ago


    Godmanchester, Cambridgeshire, United Kingdom Wood Green, The Animals Charity Full time

    IT Support Administrator RoleWe are seeking an IT Support Administrator to join our Data and Technology team at Woodgreen, The Animals Charity. As an IT Support Administrator, you will provide specialist technical advice through our customer-centred IT helpdesk function.Key Responsibilities:Provide first-line technical support to users, both in person and...

  • IT Support Specialist

    3 weeks ago


    Godmanchester, Cambridgeshire, United Kingdom Wood Green, The Animals Charity Full time

    Job Title: IT Support AdministratorAbout the Role:We are seeking an IT Support Administrator to join our Data and Technology team at Woodgreen, The Animals Charity. As an IT Support Administrator, you will be responsible for providing specialist technical advice through our customer-centred IT helpdesk function.Key Responsibilities:Provide first-line...

  • IT Support Specialist

    4 weeks ago


    Godmanchester, Cambridgeshire, United Kingdom Wood Green, The Animals Charity Full time

    IT Support AdministratorAt Woodgreen, The Animals Charity, we're committed to providing exceptional care for pets and their owners. To achieve this, we need a skilled IT Support Administrator to join our Data and Technology team.This role is responsible for providing first-line technical support to our users, ensuring they receive expert advice and...

  • HR Administrator

    4 weeks ago


    Godmanchester, Cambridgeshire, United Kingdom Education Personnel Management Ltd (EPM) Full time

    We are seeking a highly organized and detail-oriented individual to join our HR Consultancy Team as an Administrator. The ideal candidate will be looking for part-time hours and have a strong ability to provide administrative support and chargeable services to our customers.Key Responsibilities:Provide note-taking services to customers, including training...


  • Godmanchester, Cambridgeshire, United Kingdom Labcorp Full time

    About the Role:As a Senior Salesforce Administrator Lead Hybrid, you will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that support Commercial Operations efforts.Key Responsibilities:Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full...


  • Godmanchester, Cambridgeshire, United Kingdom North West Anglia NHS Foundation Trust Full time

    Job Summary: We are seeking a highly organized and dedicated Medical Support Coordinator to provide exceptional administrative support to our medical teams. The ideal candidate will be proactive, efficient, and responsive in handling daily tasks, ensuring seamless patient pathways and meeting departmental targets.


  • Godmanchester, Cambridgeshire, United Kingdom Course Full time

    About the RoleWe are seeking a highly motivated and efficient Compliance Support Officer to join our Compliance Team.The successful candidate will have experience of working in a busy office environment and possess a professional level of administrative skills.They will be able to demonstrate experience of working autonomously and show initiative in...

  • IT Support Specialist

    4 weeks ago


    Godmanchester, Cambridgeshire, United Kingdom Wood Green, The Animals Charity Full time

    About the RoleWe are seeking an IT Support Administrator to join our Data and Technology team at Woodgreen, The Animals Charity. As a key member of our team, you will provide specialist technical advice through our customer-centred IT helpdesk function.Key ResponsibilitiesProvide first-line technical support to users, both in person and remotely, via phone,...


  • Godmanchester, Cambridgeshire, United Kingdom Mick George Full time

    At The Mick George Group, we are seeking a highly skilled and experienced Executive Assistant/Personal Assistant to provide high-level administrative support to our senior directors. This role requires a meticulous, resourceful, and adaptable individual who can handle multiple tasks and prioritise effectively.Key Responsibilities:Manage and organise...


  • Godmanchester, Cambridgeshire, United Kingdom Clear IT Recruitment Full time

    The IT team at Clear IT Recruitment is seeking a skilled Bureau Analyst to join their ranks.The successful candidate will be responsible for assisting the team with the development and maintenance of new features and facilities for clients' websites, intranet sites, and business systems.Key responsibilities include:Collaborating with the team to design and...

  • Volunteer Peer Support

    5 months ago


    Godmanchester, United Kingdom Survivors of Bereavement by Suicide Full time

    Have you been Bereaved by Suicide? Do you have a desire to help other people who have also been Bereaved by Suicide? Are you comfortable listening to the experiences of others? If you are over 18 and have been bereaved for more than 2 years, you could be just the person we are looking for. We have self-help support groups across the UK, where you can meet...


  • Godmanchester, Cambridgeshire, United Kingdom The One Group Full time

    Job Role: Financial and Administrative AssistantThe One Group is seeking a dedicated and detail-oriented Financial and Administrative Assistant to join their finance team. As a key member of the team, you will be responsible for providing administrative support and assisting with financial tasks.Key Responsibilities:Purchase ledger processing and financial...