NHS Continuing Healthcare IRP Caseworker

7 days ago

Manchester, United Kingdom NHS England Full time

Job summary

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Teamto deliver NHS England's statutory function to facilitate Independent Reviews of CHC eligibility.

In particular the post holder will provide and coordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department.

Main duties of the job

Provide specialist secretarial/administration support and advice to the teams and/or Sector to support a number of initiatives by:

Taking telephone calls from members of the public or their representatives either in relation to your own case load or matters for the wider CHC team. To use their initiative when dealing with phone calls and messages.

Undertaking all administrative duties such as photocopying and prioritising mail and e-mail. Distributing as appropriate.

Sorting and prioritising all incoming mail and e-mail, distributing as appropriate.

Coordinate the caseloads to the Independent Chairs, taking account of availability and case complexity and clarify the appropriate type of panel members required

Monitor that the IRP report is acted upon by the appropriate ICB Accountable Officer and CHC Lead within the appropriate timescale - escalating to the CHC IRP Manager where necessary

Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.

Organising and planning events as directed, providing all necessary supporting in local materials.

Required to input, monitor and check data produced and required for on-going programmes and projects.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money.

If you would like to know more or require further information, please visit

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Job description

Job responsibilities

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Teamto deliver NHS Englands statutory function to facilitate Independent Reviews of CHC eligibility.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out

Person Specification

Qualifications

Essential

GCSE English and Maths or equivalent

Desirable

Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Knowledge and Experience

Essential

Experience of working in Continuing Healthcare and/ or Independent Review Significant administrative/ secretarial experience including initiating and maintaining office systems. Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.

Desirable

Understanding of Confidentiality and Data Protection Act.

Values and behaviours

Essential

Commitment to and focused on quality, promotes high standards in all they do

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