Learning Disabilities and Autism Administrator

3 months ago

Ipswich, United Kingdom NHS Suffolk and North East Essex ICB Full time

Job summary

Suffolk and North East EssexIntegrated Care Board have an exciting opportunity for an experiencedadministrator who will provide efficient administrative and comprehensivebusiness support, which includes working on own initiative, being accountablefor assigned administrative procedures and specific work projects. Thepost-holder will be able to demonstrate a high level of organisational skillsand a willingness to develop their role within this specialist area ensuringthat a high-quality support service is developed and maintained.

Please note, due to the ongoing cost reduction programme and restructure underway at SNEE ICB (due to end in Summer 2024), prior consideration for this role may be given to existing staff who are affected by this programme and this role may be removed from the recruitment process at any time.

Main duties of the job

To provide an efficient and comprehensive business support,administrative and clerical service, including working on own initiative, andbeing accountable for assigned administrative procedures and specific work projects.The post-holder will be able to demonstrate a high level of organisationalskills and a willingness to develop their role within this specialist areaensuring that a high-quality support service is developed and maintained.

Key responsibilities

1. Toprovide efficient and confidential administrative support.

2. Tohelp manage and screen emails, being aware of sensitive/contentious issues andinformation and prioritise as appropriate. Highlighting urgent emails, draftingresponses and proof reading of emails.

3. Tomanage calendars, responding to calendar invitations and ensuring access torelevant documentation for meetings.

4. Toset up meetings as required and prepare agendas, take minutes and distributenotes/action logs of meetings including typing up discussions.

About us

The NHS Suffolk and North East Essex ICB plan and buy healthcare services for over one million people. Working within a total budget of £ per year, we serve some of the poorest and wealthiest communities in the UK.

In addition to consolidating our own resources and expertise, we are also building powerful alliances with our partners in the local government, healthcare, community and voluntary sectors. Because we know that together, we can achieve the best possible health outcomes.

We are committed to providing a supportive work environment where employees are able to work to the best their abilities. We value professional development and care about health and wellbeing of our staff with many initiatives in place to make us an employer of choice and an organisation that employees are proud to be part of.

Job description

Job responsibilities

Thispost is an integral administrative role, working within the portfolio of theLearning Disabilities and/or Autism team supporting the:

Learning Disabilities and or/Autism Case Management

Care Education Treatment Reviews

Dynamic Support Register

Learning from Lives and Deaths

Oliver McGowan Mandatory Training

Ambitions of the NHS Long Term Plan

Thejob description and person specification are an outline of the tasks,responsibilities and outcomes required of the role. The job holder will carryout any other duties as may reasonably be required by their line manager.

Thejob description and person specification may be reviewed on an ongoing basis inaccordance with the changing needs of the Department and the Organisation.

Person Specification

Communication Skills

Essential

Communicates business sensitive information to others. Able to produce well-written documents and plans with active action based follow up.

Knowledge, Training & Experience

Essential

Educated to NVQ 3/RSA 3 level OR equivalent level of significant previous proven experience. Significant administrative experience including initiating and maintaining office systems Demonstrable experience in dealing with the public and with sensitive and confidential information. Knowledge of a range of full administrative procedures diary management/electronic filing systems etc. Excellent knowledge of IT systems and software programmes such as Outlook, Word, Excel and PowerPoint Understanding of Data Protection Legislation Experience of working within a diverse and challenging environment, where priorities change and adjustment to working practices are made. Experience in minute taking of complex formal meetings, ensuring a high degree of accuracy. An understanding of when to escalate issues arising with appropriate team member. Experience of working under pressure and able to multi-task. Proven organisational and planning skills. Experience of ensuring accuracy and attention to detail.

Desirable

Experience of working in a Health Care environment. Awareness of a range of Health Services provisions. Knowledge of NHS issues.

Other

Essential

Understanding of and commitment to equality of opportunity and good working relationships. To hold a UK Driving Licence and be willing to drive on a regular basis. An ability to maintain confidentiality and trust. Good time keeping. Flexible approach to work. Flexible and adaptable. Professional, calm, and efficient manner Ability to work effectively as part of a wider team.

Autonomy

Essential

Good time management, able to meet deadlines Able to use own initiative and know when this is appropriate and when advice should be sought Demonstrate capabilities to manage own workload and prioritise.

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