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Waiter / Waitress

3 months ago

London, United Kingdom eRecruitSmart Full time

Our client is an international high-end Italian Restaurant in Central London, and they are looking for an experienced Waiter / Waitress with a proven track record and great leadership skills. If you’re an enthusiastic person who loves to lead a team and serve with passion & pride, then we would love to hear from you. 

This classic Italian restaurant, wine and cocktail bar is housed in a spectacular grade II listed building where there is a magnificent menu created by a renowned Sicilian-born culinary maestro. Based on classic recipes from all over Italy, these wonderful dishes are focused on authenticity and seasonal ingredients. 

About the role
As Waiter / Waitress you will maintain sanitation standards and assist the floor staff and hosts during peak meal periods.  You will be responsible for the daily operations of the restaurant, serving as a contact point for the Floor Manager or AGM and duties include:

  • Creating a warm welcome for every guest
  • Uncovering guest needs and using the menu to tailor perfect experiences
  • Suggesting the right extras - starters, second drinks, puddings, coffees - understanding that service and sales go hand in hand
  • Collaboratively working with both Front of House and Back of House to create Great Times for our guests
  • Sharing your passion for food with our guests, making sure every dish you serve is perfect.
  • Being organised, attentive, focused, and detailed, getting orders spot on every time
  • Making sure every guest leaves delighted, wanting to come back for more
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times, and is hitting the mark set out in our policies, processes, and guidelines

About the rewards
One of the most important things to the company is a carefully selected team, with good human values and high level of professionalism. After all, a great brand is always built by great people. They allow every employee to develop their personal abilities in a comfortable work environment and they greatly encourage everyone's achievements.

The hours of work are 40 per week on rota Monday to Saturday. Please bear in mind that hours will increase during busy periods in October, November and December. The restaurant is closed for two weeks over Christmas and New Year. The position of Waiter / Waitress offers a salary of £14 to £16 per hour and benefits include:

  • Staff Discount on Food & Drinks
  • Regular Training and Development Programmes
  • Two Annual Appraisals
  • Employee Referral Program
  • An extra day of holiday added to your allowance each year after 2 years’ service
  • Money off your shopping at many high street stores
  • Uniform

About you
To be successful for the role of Waiter / Waitress you will Ideally have come from a high-volume, guest-facing leadership role with an understanding of delivering in a branded operation and be someone who:

  • Strives to continually improve guest and employee satisfaction
  • Can determine the training needs to accomplish goals and then implements the plans
  • Has significant experience at a high volume, high-end restaurant
  • Can demonstrate knowledge of high-quality Italian food, drinks, and wines
  • Displays a passion for Italian food and beverage
  • Can work well as part of a large team
  • Is fluent in English

If you are passionate about the hospitality industry and are looking for your next step within the industry, apply now

How to Apply
Please note that eRecruitSmart is advertising on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you