Catalina Restaurant Manager

2 weeks ago

Enniskillen, United Kingdom Lough Erne Resort Full time
Job Description

Job Title: Restaurant Manager

Location: Catalina Restaurant, Lough Erne Resort, Enniskillen, County Fermanagh, Northern Ireland

About Lough Erne Resort:

Lough Erne Resort is a world-class destination nestled in the heart of the Fermanagh Lakelands, renowned for its luxury accommodation, stunning views, and exceptional service. Catalina Restaurant, located within the resort, offers an exquisite dining experience featuring locally sourced ingredients and innovative cuisine.

About The Role

Job Title: Restaurant Manager

Location: Catalina Restaurant, Lough Erne Resort, Enniskillen, County Fermanagh, Northern Ireland

About Lough Erne Resort:

Lough Erne Resort is a world-class destination nestled in the heart of the Fermanagh Lakelands, renowned for its luxury accommodation, stunning views, and exceptional service. Catalina Restaurant, located within the resort, offers an exquisite dining experience featuring locally sourced ingredients and innovative cuisine.

Job Overview:

We are seeking a dynamic and experienced Restaurant Manager to lead our team at Catalina Restaurant. The ideal candidate will have a passion for hospitality, a strong background in restaurant management, and a commitment to delivering an exceptional dining experience to our guests.

Championed by our team of chefs, every dish at The Catalina is a celebration of all things local.

We've curated a collection of trusted local suppliers to ensure that our menu changes with the seasons, reflecting both rich Irish flavours and our heritage. As passionate ambassadors for local produce, Executive Chef Stephen Holland and his culinary team believe that simplicity is often the key to creating cuisine that really showcases indigenous ingredients.

Responsibilities:

1. Team Leadership:

- Lead, motivate, and mentor restaurant staff to ensure excellent service standards.

- Conduct regular training sessions to enhance staff knowledge and skills.

- Delegate tasks effectively to ensure smooth restaurant operations.

2. Customer Service:

- Ensure guests receive outstanding service from arrival to departure in line with AA Standards.

- Handle guest inquiries, complaints, and special requests promptly and professionally.

- Monitor and maintain high standards of cleanliness, hygiene, and presentation in the restaurant.

3. Operations Management:

- Oversee daily restaurant operations, including opening and closing procedures.

- Manage reservations, seating arrangements, and table turnover to optimise capacity and guest satisfaction.

- Monitor inventory levels and place orders for supplies as needed.

- Ensure compliance with health and safety regulations and licensing laws.

4. Financial Management:

- Monitor and control restaurant expenses to meet budgetary targets.

- Maximise revenue through effective upselling and suggestive selling techniques.

- Prepare reports on sales, expenses, and profitability.

5. Menu Development and Quality Control:

- Work closely with the Executive Chef to develop and update menus based on seasonal availability and guest preferences.

- Conduct regular quality checks on food and beverage offerings to maintain high standards.

Qualifications:

- Proven experience as a Restaurant Manager or similar role in a high-end dining establishment.

- Excellent leadership and interpersonal skills.

- Strong customer service orientation with a genuine passion for hospitality.

- Ability to thrive in a fast-paced environment and handle pressure calmly and efficiently.

- Solid understanding of restaurant operations and financial management.

- Knowledge of food safety regulations and health standards.

- Flexible schedule, including evenings, weekends, and holidays.

Benefits:

- Competitive salary based on experience.

- Staff discounts on accommodation, dining, and resort facilities.

- Opportunities for career advancement within the resort.

Skills Needed

About The Company

A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.

Company Culture

Careers at Lough Erne Resort At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come firstNeed and Anticipation:The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all timesThe Best Working Conditions:We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.

Desired Criteria

Required Criteria

Closing DateThursday 30th May, 2024

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