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Route Performance Analysis Manager
4 months ago
Brief Description
We are looking for a Performance Analysis Manager to work in the regional performance, planning and alliance team.
·Support in the development of a framework for performance assurance across the Southern region.
·Develop performance insights to create targeted interventions to improve performance across the region.
·Communicate with internal and external stakeholders updates on regional performance.
·Undertake performance analysis to support route teams in solving complex problems, combining lots of data.
·Coach, mentor and be a role model in the performance analyst community to develop others and build a pipeline of talent.
About the role (External)
Key Accountabilities
1.Lead and implement improved understanding of the long-term drivers of performance and the trade-offs between performance and cost
2.Lead and manage the development of the long term plans for performance improvement related outputs working in conjunction with the route and its stakeholders.
3.Lead, manage and deliver high quality and innovative performance analysis, reports and projects to support performance management within the route.
4.Lead all performance improvement planning activity within the route.
5.Identify and implement quality and efficiency improvement initiatives.
6.Manage the engagement and development of individuals and of the team.
7.Manage and comply with company procedures to provide appropriate resources, communication strategies, training and competency to enable the team deliver their accountabilities.
Job Skills, Experience and Qualifications
Essential
·Experience of performance planning at national and local levels
·Expert user of databases and spreadsheet information systems
·Trained in forecasting and performance planning principles and techniques
·Ability to analyse complex data
·Structured and analytical thinker with numerate and conceptual analysis capability
·The ability to work with and influence people at all levels of National Delivery Service and the wider business
·Ability to manage and develop a team
·Good communication skills and a customer focussed approach