IT Business Analyst

2 weeks ago

Market Drayton, United Kingdom Müller Full time

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:

Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.


Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:
• Competitive Salary
• Bonus scheme
• Health Care Package
• Contributory pension plan
• Life Assurance
• Employee Assistance Programme
• Generous annual leave increasing with service.
• Flexible benefits programme
• In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.

We are currently recruiting for an IT Business Analyst, Warehousing & Logistics to work within our IT Demand to Delivery Department-you will be based in Market Drayton. It’s a fantastic opportunity to join an exciting team; we’re looking for an experienced individual to help us to ensure an optimal and sustainable IT service delivery through working in projects, maintaining systems, designing and implementing new IT solutions, and aligning the IT part of the overall business with the strategic initiatives of the organization in areas of Warehousing and Logistics.

Your challenge for the Business Analyst: -

Analyse complex business problems and business needs related to warehousing, inventory management and logistics processes and systems. Identify gaps and opportunities and propose solutions that align with the business objectives and IT strategy. Improve the overall quality & efficiency of services and business operations. Facilitate the communication and collaboration between the business stakeholders, IT teams, and external vendors throughout the project/change lifecycle to ensure alignment and integration of IT systems and solutions. Translate business requirements into functional and technical specifications, use cases, user stories, and acceptance criteria. Design, configure, test, and deploy IT systems and solutions that meet business needs and comply with IT standards and policies. Conduct testing, validation, and quality assurance of the IT solutions, and ensure that they meet the expected outcomes and standards. Work in projects to deliver new/improved IT solutions for WMS, TMS, and Inventory Management ensuring execution in time, budget and quality; take the overall Lead role in IT projects. Monitor and evaluate the ongoing performance and effectiveness of IT solutions and recommend enhancements and improvements. Provide full Application Lifecycle Management, project work, Incident & Problem management and Change management for Warehouse systems, Transport Management systems, and Inventory Management systems. Provide training & mentoring, documentation, and support to the end users and IT staff on the IT solutions.

Key skills & experience for the IT Business Analyst: -

University degree in a relevant subject. German speaking would be considered an advantage. You must have previous experience as an IT Technical Business Analyst, in the warehousing & logistics domain in a FMCG company. Strong knowledge and skills in business analysis and requirements elicitation, system analysis, process mapping & design, project management, and documentation. Skilled in IT systems design, configuration, testing, and deployment, using various methodologies and tools. Excellent communication, presentation, and interpersonal skills, possessing the ability to communicate effectively with both technical and non-technical audiences. Experience with WMS for automated and/or manual operated warehouses. SAP WM/EWM and/or MM-IM experience considered beneficial. Experience with Transport Management systems and Route Planning & Optimisation. Experienced in Inventory Management systems and technologies. E.g. barcoding, RFID, etc. Attention to detail, problem-solving, and analytical skills. Basic knowledge of leading a team Full UK Driving license is mandatory; willingness to travel. Excellent M365, Microsoft Visio and Microsoft Project skills. Ability to work independently and collaboratively in a fast-paced and dynamic environment. Provide application support, if required, outside normal business hours.

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