See more Collapse

Business Analyst

2 months ago

Wokingham, United Kingdom Wokingham Borough Council Full time

We have a fantastic opportunity available for a Business Analyst to join our friendly Business Change team at Wokingham Borough Council, on a full time, permanent basis.

As the Business Analyst, you will participate in the delivery of the council’s Change and Improvement programme through identification and analysis of opportunities for service improvement and efficiencies, by leading projects included in the programme.

We will look to you to support the Council in implementing the key design principals of prevention and reduction of demand through customer/community enabling, automation, improved access to services and information for customers, earliest possible resolution of customer enquiries and a streamlined & efficient approach with common technology, processes, and roles.

Benefits

We offer a fantastic range of employee benefits including a generous annual leave allowance of 30 days (rising to 35 days after 5 years of local government service), plus bank holidays, an excellent local government pension scheme, flexible working, employee assistance programme, sports and leisure discounts and much more

Key Responsibilities:

Support services to identify high volume processes, high volume customer interactions, customer thought processes and reactions, which reveal opportunities for improvement, efficiencies and innovation in the customer’s experience (both internal and external). Use data and insight to identify opportunities to make recommendations and deliver efficiencies across the transformation portfolio by creating scoping documents and analysing current service performance (reviews of websites, applications, process volumes and customer contact etc.). Lead service process re-design workshops, focusing on efficiencies, improvements, digitisation and automation whilst also considering the customer journey, to design easy, equitable and accessible services for customers. Facilitating effective workshops with stakeholders and Subject Matter Experts (SMEs) that apply the organisations design principles and deliver the desired outcomes. Support and work with the Change and Redesign Lead to find and deliver efficiencies savings across the organisation through process redesign and innovation. Responsible for the creation and review of documentation for re-designed processes that support the development of new ways of working and improved process-specific technology functionality; to include workflow diagrams, case studies and user stories where appropriate.

Candidate Requirements:

Business Analysis qualification or able to demonstrate equivalent knowledge, skills and aptitude. Ability to produce business requirement documentation including workflow diagrams, user cases and user stories. Knowledge of local government and particularly transformational Government and efficiency agenda. Experience of supporting staff through cultural change as part of an implementation of business change or new ways of working.

Our Area

Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.

We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.

If you’re interested in this exciting opportunity, click the link below and apply today

Alternatively, for more information or to arrange an informal discussion, please contact  Tony Harmsworth, PMO and Programme Delivery Manager  via email

Closing: Sunday 2nd June 2024, 11pm

Interviews: W/C 9th June 2024

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. 

Wokingham is an equal opportunities employer.

We have other current jobs related to this field that you can find below

  • PROS Pricing Business Analyst

    6 days ago

    Wokingham, United Kingdom TEKsystems Full time

    Description: TEKsystems are currently engaging with a global Pharmaceutical company that are looking to bring in a Business Analyst that can assist with a PROS Pricing tool implementation. The initial delivery will be into 2 regions across Europe, which will run till the end of December 2024, with plans of then implementing the PROS Pricing tool across...

  • FP&A Analyst

    3 weeks ago

    Wokingham, United Kingdom Marks Sattin (UK) Ltd Full time

    FP&A Analyst - based in Bracknell - Hybrid - up to £40,000We are pleased to be assisting this PE backed, close to £300m turnover property services company based on the borders of Wokingham & Bracknell.We have personally worked with this client for a number for years, feedback from people that have secured a job here is always positive, a fast past...

  • Security Analyst

    2 weeks ago

    Wokingham, Wokingham, United Kingdom National Grid US Full time

    Security Incident Response Senior Analyst - ESO Get a weekly digest of the latest climate jobs from thousands of companies in your inbox. National Grid facilitates electricity and gas transmission system and focuses on delivering clean energy. They are one of the world's largest investor-owned energy companies, committed to delivering electricity and...

  • Systems Analyst

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Tata Consultancy Services Full time

    Role: Networks Analyst / AdministratorJob Type: PermanentAre you passionate about managing outsourced services in an ITIL environment, effectively setting direction, control, and standards?Join us as a Networks Analyst / AdministratorTCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology....

  • Network Analyst

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Tata Consultancy Services Full time

    Role: Networks Analyst / AdministratorHave you got what it takes to succeed The following information should be read carefully by all candidates.Job Type: PermanentLocation: Wokingham, UK (3 days Onsite)Ready to utilise your skills and knowledge in CNI SCADA?Are you passionate about managing outsourced services in an ITIL environment, effectively setting...

  • Forecasting Analyst

    2 weeks ago

    Wokingham, Wokingham, United Kingdom National Grid Full time

    About the role This is the time for action – we need to act quickly to improve our energy system. Our goals are to ensure energy security, tackle climate change, and protect our people. If you're excited to join us on this journey, enjoy making the experience great for our customers and stakeholders at the , and believe that good communication,...

  • Transformation Performance Analyst

    1 month ago

    Wokingham, United Kingdom Jacobs Full time

    Transformation Performance Analyst (EAS)-(EST000240) Your Impact: At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. With more than 55,000 people in 40+ countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and...

  • Transformation Performance Analyst

    4 weeks ago

    Wokingham, United Kingdom Jacobs Full time

    Transformation Performance Analyst (EAS)-(EST000240) Your Impact: At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. With more than 55,000 people in 40+ countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and...

  • Global Demand Planning Analyst

    2 months ago

    Wokingham, Wokingham, United Kingdom Johnson & Johnson Full time

    Johnson & Johnson Vision Care is recruiting for a Global Demand Planning Analyst, located in Jacksonville, FL, Limerick, Ireland, or our Pinewood Campus in the UK. Remote work options may be considered on a case-by-case basis and if approved by the company.At Johnson & Johnson Vision, we have a bold ambition: to change the trajectory of eye health. That's...

  • Senior Financial Analyst

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Cpl Life Sciences Full time

    Senior Finance Analyst12 MonthsWokingham - HybridPart Time (20 Hours)£35 P/H PAYEJob PurposeProvide financial leadership and controllership in a global pharmaceutical company for the full P&L of the UK cluster, a $165MM+ commercial organization. Serve as key business partner to the UK Sales Director and the UK Commercial Sales Team helping to shapestrategy...

  • Forecasting Analyst

    3 weeks ago

    Wokingham, United Kingdom National Grid Full time

    About the role This is the time for action – we need to act quickly to improve our energy system. Our goals are to ensure energy security, tackle climate change, and protect our people. If you’re excited to join us on this journey, enjoy making the experience great for our customers and stakeholders at the , and believe that good...

  • FP&A Analyst

    2 weeks ago

    Wokingham, Wokingham, United Kingdom Knewin Full time

    Job Title: FP&A Analyst Location: Crowthorne House, Wokingham Brand : Leaders Romans Group Salary: Competitive Salary Package Hours: Mon - Fri 8:30am - 5:30pm (Hybrid) About Leaders Romans Group: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development...

  • FP&A CoE Senior Finance Analyst

    2 months ago

    Wokingham, Wokingham, United Kingdom Johnson & Johnson Full time

    FP&A CoE Senior Finance AnalystLocation: PinewoodContract: full-time, permanent contractThe FP&A Centre of Excellence (FP&A COE) based in Pinewood has an opening for an experienced finance professional supporting the EMEA MedTech business for the Cluster markets. This role will have responsibility for partnering with and supporting the country Business Unit...

  • FP&A CoE Senior Finance Analyst

    4 weeks ago

    Wokingham, Wokingham, United Kingdom Johnson & Johnson Full time

    FP&A CoE Senior Finance AnalystLocation: PinewoodContract: full-time, permanent contractThe FP&A Centre of Excellence (FP&A COE) based in Pinewood has an opening for an experienced finance professional supporting the EMEA MedTech business for the Cluster markets. This role will have responsibility for partnering with and supporting the country Business Unit...

  • Compliance Sr. Financial Analyst

    1 month ago

    Wokingham, Wokingham, United Kingdom Johnson & Johnson Full time

    Caring for the world, one person at a time, has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson collaborate with partners in health care to touch the lives of over a...

  • Compliance Sr. Financial Analyst

    4 weeks ago

    Wokingham, Wokingham, United Kingdom Johnson & Johnson Full time

    Caring for the world, one person at a time, has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson collaborate with partners in health care to touch the lives of over a...

  • Oracle Financials Functional Analyst

    2 months ago

    Wokingham, United Kingdom Skillsbay Limited Full time

    We're on the lookout for an Oracle EBS or Cloud Functional Analyst to join our Systems Application Engineering team, which comprises experts in HR, Payroll, Financials, and Procurement. This role involves providing comprehensive application and delivery support across Oracle e-Business and Cloud Fusion platforms.Key Responsibilities:Oversee, govern, and...

  • Oracle Financials Functional Analyst

    2 months ago

    Wokingham, United Kingdom Skillsbay Limited Full time

    We're on the lookout for an Oracle EBS or Cloud Functional Analyst to join our Systems Application Engineering team, which comprises experts in HR, Payroll, Financials, and Procurement. This role involves providing comprehensive application and delivery support across Oracle e-Business and Cloud Fusion platforms.Key Responsibilities:Oversee, govern, and...

  • Oracle Financials Functional Analyst

    4 weeks ago

    Wokingham, United Kingdom Skillsbay Limited Full time

    We're on the lookout for an Oracle EBS or Cloud Functional Analyst to join our Systems Application Engineering team, which comprises experts in HR, Payroll, Financials, and Procurement. This role involves providing comprehensive application and delivery support across Oracle e-Business and Cloud Fusion platforms.Key Responsibilities:Oversee, govern, and...

  • Oracle Financials Functional Analyst

    4 weeks ago

    Wokingham, United Kingdom Skillsbay Limited Full time

    We're on the lookout for an Oracle EBS or Cloud Functional Analyst to join our Systems Application Engineering team, which comprises experts in HR, Payroll, Financials, and Procurement. This role involves providing comprehensive application and delivery support across Oracle e-Business and Cloud Fusion platforms.Key Responsibilities:Oversee, govern, and...