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Assistant Service Manager
4 months ago
Job summary
An opportunity has arisen for a passionate, proactive and autonomous team player to join the Gynaecology team as Assistant Service Manager.
The ideal candidate will have excellent communication and time management skills, be able to work under pressure and be a flexible team player. The candidate will ideally have proven experience working at Assistant Service Manager level working in NHS acute services.
This post plays a key role within the departments triumvirate working closely with the departments clinical lead and matron. The post holder will be primarily responsible for the day to day operational management, achievement of key performance metrics and service improvement of gynaecology services.
The Gynaecology service is welcoming and supportive and comprises of innovative clinical teams passionate about delivering safe, high-quality care to patients across West Suffolk.
Main duties of the job
The post holder will oversee the allocation of resource across gynaecology services in collaboration with clinical lead and matron. This will include overseeing; medical rota management with rota co-ordinator, UEC pathway management with ward teams and RTT pathway management with secretarial lead. In addition, the post holder will act as a point of escalation for staff within the service to ensure smooth delivery of services as well as addressing any non-clinical issues impacting on service delivery eg) estates/IT.
The Provisional date for Face to Face interviews is currently July 4th 2024
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Please see the attached Job description in the documents section for full details of the role and personal specification.
Person Specification
Education and qualifications
Essential
Degree level education or proven track record of personal development through various administrative roles.
Desirable
Specialist management short courses/qualifications plus evidence of continuing professional development or management qualification.
Experience and knowledge
Essential
Project management experience Experience working within multi-discipline teams to include supporting medical staff with job planning Good understanding of NHS contracting Business plan development In depth knowledge of NHS Waiting Times, regulations and 18 week wait criteria. Good understanding of current performance targets Ability to analyse and interpret management and patient information and make recommendations to others. IT literate (MS office, Excel, Word) Evidence experience with staff line management
Desirable
Demonstrate evidence of sound financial management Evidence of managing change In depth knowledge of all levels of medical staff contracting processes including experience of working with job plans Sound knowledge base of the NHS, current issues, values and principles of timely local access for the population
Skills and abilities
Essential
Data handling and use of databases ( MS Excel) Ability to establish effective working partnerships within various multidisciplinary teams
Personal qualities
Essential
Ability to work autonomously and demonstrate initiative Able to prioritise work